SanFranRecruiter Since 2001
the smart solution for San Francisco jobs

Senior Customer Success Manager

Company: LeadCrunch
Location: San Francisco
Posted on: February 25, 2021

Job Description:

LeadCrunch is a fast-growing startup based in San Diego and is a leader in using artificial intelligence to generate intelligently targeted demand generation campaigns. At a time when sales and marketing are going through the largest shift in history, LeadCrunch is positioned to dominate the market.We are a seasoned team with a strong culture: We have started or been a part of starting more than 20 companies, including 4 exits. Our investors have realized more than $20 billion in exits from 45 companies including more than a dozen IPOs.We are seeking talented and ambitious people who have a track record of strong performance.We value all of our team partners and go the extra mile to make sure you receive a career experience that fits your goals. You will become extremely knowledgeable in various ideal customer profiles, buyer journeys, and the tenets of a world-class client success organization as we build it. You will also learn how to work in a startup environment where you have the opportunity to learn a wider set of skills than you would be working for a more mainstream company.What You'll Do* Understand customers business needs and objectives, crafting appropriate initiatives to help customers achieve their desired outcomes.* Improve customer service experience, create engaged customers and facilitate organic growth.* Take ownership of customers issues and follow problems through to resolution.* Assist with developing service procedures, policies, and standards.* Keep accurate records and document customer service actions and discussions.* Analyze statistics and compile accurate reports.* Keep ahead of industry's developments and apply best practices to areas of improvement.* Maintain an orderly workflow according to priorities.* Complete other tasks and duties as needed.Your Experience* Start-Up experience a plus* 3-5 years in a Customer facing role* Proficiency in English* Working knowledge of customer service software, databases and tools* Awareness of industry's latest technology trends and applications* Ability to think strategically and to lead* Strong client-facing and communication skills* Advanced troubleshooting and multi-tasking skills* Customer service orientation* BS degree in Business Administration or related fieldWhy You'll Love It Here* We are solving the most important problem in B2B marketing and sales with a highly differentiated offering that leverages data and artificial intelligence to help companies scale faster * Career mapping, planning, and educational opportunities * High-energy, fun artificial intelligence startup growing at 150% CAGR * Medical, dental, vision health coverage * Empowering culture: transparent, collaborative, collegial, learning, open-minded leadership who have started 20+ companies with $20B in exits * Central downtown San Diego office inside Symphony Towers with onsite amenities such as a gym, restaurants, and cafes.Want to learn more?** Forbes: "Top 11 Sales Tools Every Business Owner Needs" (more than 2,100 social media shares!) * Entrepreneur: "10 Sales Platforms to Help You Boost Revenue in 2017" * The Next Web: "How AI Is Going To Change Lead Generation Forever"Equal Opportunity Employer Female/Minority/Veteran/Disability/Sexual Orientation/Gender IdentityPowered by JazzHRL9z7p78j1u

Keywords: LeadCrunch, San Francisco , Senior Customer Success Manager, Executive , San Francisco, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Field Operations Manager
Description: At Clark Pacific, exciting building projects are just the beginning As the West Coast's leading prefabricator of building systems, our talented team of professionals bridge the gap between construction (more...)
Company: Clark Pacific
Location: Woodland
Posted on: 03/4/2021

Business Office Director
Description: BUSINESS OFFICE DIRECTOR - Grow your career with MERRILL GARDENS br Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring a Business Office Director (more...)
Company: Merrill Gardens
Location: Santa Cruz
Posted on: 03/4/2021

Infantryman - Management Training (11B)
Description: The Infantry is the backbone of the Army. These Soldiers fill the literal boots on the ground who are responsible for taking or holding ground during any combat operation. You'll attack, repel, and capture (more...)
Company: Army National Guard
Location: Dublin
Posted on: 03/4/2021

RN Clinical Director
Description: Continuum Care Hospice is seeking a RN Clinical Director in our Petaluma location If you are looking for a career with a purpose and a supportive team culture, then this is the position for you The RN (more...)
Company: Continuum Hospice & Palliative Care California
Location: Petaluma
Posted on: 03/4/2021

Director of Nursing in San Rafael
Description: Geriatrics opening in San Rafael, California. This and other rn jobs brought to you by JOB SUMMARYWe are currently looking for a Full-Time, experienced, Director of Nursing who is responsible (more...)
Company: DirectShifts
Location: San Rafael
Posted on: 03/4/2021

Mobile Engineering Manager - San Bruno, CA
Description: Job DescriptionJoin Hired and find your dream job as a Mobile Engineering Manager at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: San Bruno
Posted on: 03/4/2021

Assistant Salon Manager - Westbridge Plaza
Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility,
Company: Great Clips
Location: Carmichael
Posted on: 03/4/2021

Systems Engineering Program Manager
Description: Description: ul li Work closely with Product Marketing and Program Management to understand the product vision, and break it down into actionable requirements for the development team. li Work hands-on (more...)
Company: Aerotek
Location: Newark
Posted on: 03/4/2021

Assistant Salon Manager - Riverpoint Marketplace
Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants more
Company: Great Clips
Location: North Highlands
Posted on: 03/4/2021

APG Manager
Description: Job Purpose / Objective:--- Provide service to clients manage and develop staffEssential Functions and Primary Duties:--- Serve as client's trusted advisor, demonstrates knowledge of industry trends, (more...)
Company: CBIZ
Location: Walnut Creek
Posted on: 03/4/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds