Senior Customer Success Manager
Company: LeadCrunch
Location: San Francisco
Posted on: February 25, 2021
|
|
Job Description:
LeadCrunch is a fast-growing startup based in San Diego and is a
leader in using artificial intelligence to generate intelligently
targeted demand generation campaigns. At a time when sales and
marketing are going through the largest shift in history,
LeadCrunch is positioned to dominate the market.We are a seasoned
team with a strong culture: We have started or been a part of
starting more than 20 companies, including 4 exits. Our investors
have realized more than $20 billion in exits from 45 companies
including more than a dozen IPOs.We are seeking talented and
ambitious people who have a track record of strong performance.We
value all of our team partners and go the extra mile to make sure
you receive a career experience that fits your goals. You will
become extremely knowledgeable in various ideal customer profiles,
buyer journeys, and the tenets of a world-class client success
organization as we build it. You will also learn how to work in a
startup environment where you have the opportunity to learn a wider
set of skills than you would be working for a more mainstream
company.What You'll Do* Understand customers business needs and
objectives, crafting appropriate initiatives to help customers
achieve their desired outcomes.* Improve customer service
experience, create engaged customers and facilitate organic
growth.* Take ownership of customers issues and follow problems
through to resolution.* Assist with developing service procedures,
policies, and standards.* Keep accurate records and document
customer service actions and discussions.* Analyze statistics and
compile accurate reports.* Keep ahead of industry's developments
and apply best practices to areas of improvement.* Maintain an
orderly workflow according to priorities.* Complete other tasks and
duties as needed.Your Experience* Start-Up experience a plus* 3-5
years in a Customer facing role* Proficiency in English* Working
knowledge of customer service software, databases and tools*
Awareness of industry's latest technology trends and applications*
Ability to think strategically and to lead* Strong client-facing
and communication skills* Advanced troubleshooting and
multi-tasking skills* Customer service orientation* BS degree in
Business Administration or related fieldWhy You'll Love It Here* We
are solving the most important problem in B2B marketing and sales
with a highly differentiated offering that leverages data and
artificial intelligence to help companies scale faster * Career
mapping, planning, and educational opportunities * High-energy, fun
artificial intelligence startup growing at 150% CAGR * Medical,
dental, vision health coverage * Empowering culture: transparent,
collaborative, collegial, learning, open-minded leadership who have
started 20+ companies with $20B in exits * Central downtown San
Diego office inside Symphony Towers with onsite amenities such as a
gym, restaurants, and cafes.Want to learn more?*
https://www.leadcrunch.com/who-we-are/* Forbes: "Top 11 Sales Tools
Every Business Owner Needs" (more than 2,100 social media shares!)
* Entrepreneur: "10 Sales Platforms to Help You Boost Revenue in
2017" * The Next Web: "How AI Is Going To Change Lead Generation
Forever"Equal Opportunity Employer
Female/Minority/Veteran/Disability/Sexual Orientation/Gender
IdentityPowered by JazzHRL9z7p78j1u
Keywords: LeadCrunch, San Francisco , Senior Customer Success Manager, Executive , San Francisco, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsField Operations Manager Description: At Clark Pacific, exciting building projects are just the beginning As the West Coast's leading prefabricator of building systems, our talented team of professionals bridge the gap between construction (more...) Company: Clark Pacific Location: Woodland Posted on: 03/4/2021 Business Office Director Description: BUSINESS OFFICE DIRECTOR - Grow your career with MERRILL GARDENS br Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring a Business Office Director (more...) Company: Merrill Gardens Location: Santa Cruz Posted on: 03/4/2021 Infantryman - Management Training (11B) Description: The Infantry is the backbone of the Army. These Soldiers fill the literal boots on the ground who are responsible for taking or holding ground during any combat operation. You'll attack, repel, and capture (more...) Company: Army National Guard Location: Dublin Posted on: 03/4/2021 RN Clinical Director Description: Continuum Care Hospice is seeking a RN Clinical Director in our Petaluma location If you are looking for a career with a purpose and a supportive team culture, then this is the position for you The RN (more...) Company: Continuum Hospice & Palliative Care California Location: Petaluma Posted on: 03/4/2021 Director of Nursing in San Rafael Description: Geriatrics opening in San Rafael, California. This and other rn jobs brought to you by NursingJobCafe.com JOB SUMMARYWe are currently looking for a Full-Time, experienced, Director of Nursing who is responsible (more...) Company: DirectShifts Location: San Rafael Posted on: 03/4/2021 Mobile Engineering Manager - San Bruno, CA Description: Job DescriptionJoin Hired and find your dream job as a Mobile Engineering Manager at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...) Company: Hired Location: San Bruno Posted on: 03/4/2021 Assistant Salon Manager - Westbridge Plaza Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility, Company: Great Clips Location: Carmichael Posted on: 03/4/2021 Systems Engineering Program Manager Description: Description: ul li Work closely with Product Marketing and Program Management to understand the product vision, and break it down into actionable requirements for the development team. li Work hands-on (more...) Company: Aerotek Location: Newark Posted on: 03/4/2021 Assistant Salon Manager - Riverpoint Marketplace Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants more Company: Great Clips Location: North Highlands Posted on: 03/4/2021 APG Manager Description: Job Purpose / Objective:--- Provide service to clients manage and develop staffEssential Functions and Primary Duties:--- Serve as client's trusted advisor, demonstrates knowledge of industry trends, (more...) Company: CBIZ Location: Walnut Creek Posted on: 03/4/2021 |