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Principal Product Manager - SMB

Company: Lookout, Inc.
Location: San Francisco
Posted on: February 25, 2021

Job Description:

Lookout is the leader in mobile security, protecting the device at the intersection of the personal you and the professional you. Our mission is to secure and empower our digital future in a privacy-focused world where mobile devices are essential to all we do for work and play. We are trusted by millions of consumers, enterprises, government agencies, and partners such as AT&T, Verizon, Vodafone, Microsoft, Google, and Apple. Headquartered in San Francisco, Lookout has offices in Amsterdam, Boston, London, Sydney, Tokyo, Toronto and Washington, D.C. Description Our approach to mobile security, from the beginning, has been to analyze all aspects of the mobile ecosystem and use a cloud-based machine learning solution to identify threats in that data, and protect our user from those threats via a light-weight cloud connected mobile app. With the support of leading integration and go-to-market partners, our innovative solutions have defined, and continue to lead, in each of their market categories. We are looking for an exceptional product manager to lead the development and go-to-market of our SMB offerings. If successful in fulfilling this role you will own strategy, roadmap and execution for our SMB offerings. You'll work with a team of sales/carrier partners, engineers, product managers, researchers, designers, and analysts in 3+ offices to create the future of mobile security for SMB. To deliver you must establish credibility at the executive level, form strong relationships with other functions within Lookout, and strongly influence the entire team to execute effectively. Our goal is to hire an incredible leader that brings proven SMB product management, experience delivering solutions as-a-service, experience managing products fulfilled through third party marketplaces and wireless carriers, and a track record of leading high customer and revenue growth solutions. You should have a strong product viewpoint and be able to lead the SMB product direction of the entire company. Responsibilities

  • Develop and refine the vision for a comprehensive cybersecurity solution for small business customers, leveraging Lookout's platform and portfolio assets--
  • Responsible for full lifecycle management of their product, as well as market analysis, competitive evaluation, pricing and marketing across key markets (US, Europe, LATAM and APAC).
  • Track innovations in cybersecurity space and maintain pulse on current and emerging solutions in SMB segment to identify opportunities
  • Integrate segment insights, market analysis and partner & customer feedback into product requirements--
  • Work with our marketplace and carrier partners, external customers, and internal research, data, design, and engineering teams to shape and define the SMB product roadmap--
  • Manage product relationships with carrier partners and marketplaces alongside business stakeholders to deliver on existing projects and grow new business--
  • Lead cross functional team to bring features from ideation to live operation - including writing specs, prioritizing feature milestones, and planning for development and adoption of the product--
  • Own backlog for releases and prioritization based on customer and business needs--
  • Provide subject matter expertise and support to Sales during Partner Engagements
  • Continually analyze, innovate and implement solutions that help our customers secure their SMB evolving workforce while also understanding end users desire for increasing privacy Requirements
    • 7+ years of software industry experience with an ideal mix of product management, product marketing, strategy development and business development
    • Proven track record of delivering successful SMB software and SaaS offerings through carrier and third-party marketplaces
    • Background in rapid SaaS delivery, working closely with agile engineering teams, and working with research teams to understand and empathize with SMB customers--
    • Experience working closely with partners in developing joint solutions
    • Excellent oral/written communication and presentation skills characterized by clarity and brevity
    • Strong ability to influence people at all levels both within Lookout and outside our organization
    • Exceptionally strong analytical skills and a natural predisposition toward data-driven decision making
    • Ability to make reasoned decisions in the face of uncertainty or imperfect data
    • Excellent organizational skills to juggle many tasks without losing sight of what's most important
    • Provide leadership while never forgetting that you're a team player
    • BS in Computer Science or related technical field, MBA strongly desired. Are you legally authorized to work in the United States? --*
      Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? --*
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      U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Lookout are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Autism
      • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
      • Blind or low vision
      • Cancer
      • Cardiovascular or heart disease
      • Celiac disease
      • Cerebral palsy
      • Deaf or hard of hearing
      • Depression or anxiety
      • Diabetes
      • Epilepsy
      • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
      • Intellectual disability
      • Missing limbs or partially missing limbs
      • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
      • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Lookout, Inc., San Francisco , Principal Product Manager - SMB, Executive , San Francisco, California

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