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IT Director

Company: Side Inc.
Location: San Francisco
Posted on: February 25, 2021

Job Description:

At Side, we believe everyone should own their path.-- Side is the only real estate brokerage platform exclusively for the nation's best agents. Based on its belief that homeownership is a fundamental human right, we provide top-performing real estate agents, teams, and independent brokerages with the best system, support, and service, in order to elevate the experience and results of buyers and sellers. Led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience, Side is backed by $70M in funding from top-tier venture capital firms including Sapphire Ventures, Trinity Ventures, Matrix Partners, MetaProp, and other real estate investors. Headquartered in San Francisco, Side currently has operations in California, Texas, and Florida. At Side, you'll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you'll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life. ABOUT THE ROLE The IT team is responsible for strategic deployment, ownership, and service across a wide variety of systems & tools, including employee onboarding, hardware/software provisioning, license management, VPN, networking and the Help Desk across our offices. We're searching for someone with a passion for supporting the people on their team as well as developing the organization. You'll be responsible for the overall strategy, planning and execution of all IT functions across the company. Ultimately, the IT Director will need to put the infrastructure and processes into place in order to help us grow from 200 employees to 1000+ over the next several years. WHAT YOU'LL BE DOING:

  • Define and execute the strategy for all of Side's IT Functions, ensuring successful adoption of technologies across Side, while also focusing on security and automating processes in order to enable rapid growth.
  • Own all IT functions, including the following: Gsuite, Networking, ITSM, VPN, AV, MDM, SSO, SaaS applications, etc
  • Build, lead, and grow successful IT teams through recruiting and growing great talent.
  • Manage project deliverables and responsibilities, vendor selection, contract negotiation, budgets, and will be the lead subject matter expertise on all company IT services and applications.
  • Ensure that IT projects are delivered on time and within scope by working closely with stakeholders and developing detailed project plans to track progress.
  • Lead an employee facing IT Support organization inspired to achieve the highest levels of customer service and employee satisfaction. WHAT WOULD MAKE YOU A GOOD FIT FOR THE ROLE?
    • 10+ years of IT experience and 5+ years of IT leadership experience--
    • Experience working in a high growth tech start-up
    • Experience hiring, managing and leading a team of IT professionals
    • Experience managing OS X (Jamf Pro) and G Suite/Google Workspace environment
    • Expertise managing external vendors, procurement and budgets
    • Ability to juggle multiple projects with a stellar track record of managing priorities, deadlines, and deliverables.
    • You lead by example and aren't afraid to roll up your sleeves and dive into the team's work to fill gaps as needed.
    • Proven track record of maturing and automating IT systems and processes (i.e.. employee onboarding/off boarding, software/hardware provisioning, etc)
    • Experience with implementing business continuity and disaster recovery programs
    • Knowledge of Information Security best practices is a big plus COMPENSATION/PERKS
      • Stock options
      • Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
      • Flexible PTO
      • Learning and development credit
      • Pet friendly environment Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply. Side uses the E-Verify employment verification program. Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.

Keywords: Side Inc., San Francisco , IT Director, Executive , San Francisco, California

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