User Experience Design (UXDesign) Director, Head of Design f
Company: U.S. Bank
Location: San Francisco
Posted on: January 15, 2021
|
|
Job Description:
User Experience Design (UXDesign) Director, Head of Design for
Platforms Atlanta, GA Minneapolis, MN New York, NY Irving, TX At
U.S. Bank, we're passionate about helping customers and the
communities where we live and work. The fifth-largest bank in the
United States, we're one of the country's most respected,
innovative and successful financial institutions. U.S. Bank is an
equal opportunity employer committed to creating a diverse
workforce. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, among
other factors. Job Description We're looking for a visionary leader
to design the future for U.S. Bank. You'll lead and grow our
top-notch in-house teams accountable for digital testing and
optimization, user research and design thinking. You'll directly
lead Managers supervising teams and senior-level individual
Principals, with a total team of 50+. The work you lead will enable
U.S. Bank to build exactly what our customers want and need - and
will help us fine-tune those products to achieve the best results.
As a result, your leadership will positively influence the lives of
millions of customers, from consumers and small businesses to the
Fortune 500. Create amazing USER EXPERIENCES AND INTERFACES Drive
thought leadership in testing and optimization (A/B testing,
multivariate, etc.), user research, and design thinking to support
digital product teams across all of U.S. Bancorp Lead a talented
team of testing experts and user experience researchers to create
"best in world" digital products for: Consumers Small Businessesd
Corporate and Institutional customers Wealth Management clients
Employees Partner companies' white-labeled capabilities Guide the
testing and research teams to push our capabilities to the next
level: advanced research techniques A/B and multivariate scale and
speed message and promotion optimization etc. Present results
persuasively and authoritatively to peers and senior leadership,
while facilitating collaborative conversation to drive the best
product outcomes Continually expand UXDesign's value to the bank
Build and promote our research, testing and optimization
capabilities Partner closely with design system and platform teams
to test and optimize reusable UI components that achieve maximum
results for task completion, conversion, and other desired outcomes
Advocate and embody customer-obsession, inside and outside the
UXDesign organization, resulting in simple, innovative, lovable
digital products/experiences Measure and manage UXDesign value by
Synthesizing each project's business goals to set specific,
measurable objectives so we can measure design success Guiding
teams to consistently deliver work that meets or exceeds the
criteria Managing ongoing measurement and report regularly to
senior leadership Build a world-class UXDesign Research, Testing &
Optimization team Source, hire and develop a high-performing team
with world-class skills. Motivate and engage team members to
achieve peak performance and high job satisfaction. Lead and
inspire researchers and testing professionals, and lead a community
of practice to share knowledge with all designers, product
managers, and technology partners Mentor UXDesign team members who
show potential for team leadership or principal roles Build strong
relationships to maximize UXDesign's thought leadership Partner
with, and influence, key stakeholders in lines of business, product
management, technology & dev, agile transformation, marketing,
analytics and other teams to strengthen relationships, persuade and
deliver amazing products Promote, by example, a positive culture of
achievement and getting things done by being responsive and timely,
by finding win-win solutions, and by solving problems with
divergent, expansive, design thinking methods Manage the "brand" of
UXDesign as a desirable, essential partner; promote a
design-centric culture within U.S. Bank; and make our team be
sought out for learning, collaboration, and as a place they want to
work Direct the business of UXDesign Maintain and evolve a scalable
methodology, shared across UXDesign teams, driving to keep it lean,
efficient, effective and repeatable Define and evolve the UXDesign
vision in alignment with CDO strategy Build rock-solid partnerships
with CX, innovation, and other partner organizations Drive
customer-obsessed design thinking that creates business value
across the company Define and execute a comprehensive roadmap for
UXDesign business maturity, including stretch objectives and
objectively measurable goals -- Manage a consistent, repeatable set
of project artifacts and realtime dashboards, evolving them in
partnership with our UXDesign practice and product teams as our
business changes and grows -- Partner with product management
leaders to estimate needs for new product initiatives and to
structure optimal teams -- Continuously research the latest trends,
emerging technologies, and other advances in research, testing and
optimization that should be considered and implemented into U.S.
Bank's strategy Benefits:--
Take care of yourself and your family with U.S. Bank employee
benefits. We know that healthy employees are happy employees, and
we believe that work/life balance should be easy to achieve. That's
why we share the cost of benefits and offer a variety of programs,
resources and support you need to bring your full self to work and
stay present and committed to the people who matter most - your
family. Learn all about U.S. Bank employee benefits, including
tuition reimbursement, retirement plans and more, by
visitingusbank.com/careers . EEO is the Law
Applicants can learn more about the company's status as an equal
opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland
Security E-Verify program in all facilities located in the United
States and certain U.S. territories. The E-Verify program is an
Internet-based employment eligibility verification system operated
by the U.S. Citizenship and Immigration Services. Learn more about
the--E-Verify program . Posted 28 Days Ago Full time 2020-0001095
About Us Our 74,000 employees work across departments to help our
millions of retail, business, wealth management, payment,
commercial and corporate, and investment services customers across
the country and around the world turn their dreams into reality.
Our employees are empowered to create change and drive our future,
and we pride ourselves on diligently and ethically upholding U.S.
Bank's best-in-class financial record and legacy of more than 150
years in banking. Most importantly, we put people first,
cultivating and treasuring meaningful relationships with the
customers we serve, the colleagues we support and the communities
where we live and work.
Keywords: U.S. Bank, San Francisco , User Experience Design (UXDesign) Director, Head of Design f, Executive , San Francisco, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsTechnical Product Manager Description: Description Walmart's Customer Experience Engineering Organization is starting to think greenfield in its approach towards building the best in class next-gen customer experiences both on the web and (more...) Company: Walmart Global Tech Location: San Bruno Posted on: 01/20/2021 Contracts Manager Description: Ref ID: 04010-0011658622Classification: Attorney/LawyerCompensation: DOENOW HIRING - REAL ESTATE ATTORNEY Non-profit is currently seeking a real estate attorney to assist with commercial and residential (more...) Company: Robert Half Location: Palo Alto Posted on: 01/20/2021 Sr. GRC Manager 201791 Description: Technology Operations - Information Security and IRM /Ellie Mae is the leading cloud-based platform provider for the mortgage finance industry. Ellie Mae's technology solutions enable lenders to originate (more...) Company: Ellie Mae Inc Location: Pleasanton Posted on: 01/20/2021 Product Manager Mobile Description: Description:Key Responsibilities include, but are not limited to:--- Champion the needs of customers, business teams, and stakeholders throughout the development process, ensuring that what is delivered (more...) Company: TEKsystems, Inc Location: Pleasanton Posted on: 01/20/2021 Associate Director, Clinical Scientist Neuroscience Description: Overview:Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients' lives by identifying, developing and commercializing meaningful products that address unmet medical (more...) Company: Jazz Pharma Location: Palo Alto Posted on: 01/20/2021 Medical Director Description: Veterinarian East San Rafael Veterinary Clinic It's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business. (more...) Company: Wisconsin Veterinary Medical Association Location: San Rafael Posted on: 01/20/2021 Retail Management - San Jose and Surrounding Area Description: Store Manager--- directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture (more...) Company: Gamestop, Inc. Location: Gilroy Posted on: 01/20/2021 Manager, Software Application Development Description: Do what you love. Love what you do.At Workday, we help the world---s largest organizations adapt to what---s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and (more...) Company: Workday Location: Pleasanton Posted on: 01/20/2021 Junior Project Manager (Commercial Banking ) Description: Please contact Meera Makam at or email for any questions Project Manager Remote Opportunity Must have experience in Small BusinessCommercial banking knowledge Must have ability to manage different teamscross (more...) Company: The Ascent Services Group Location: San Ramon Posted on: 01/20/2021 Sr. Director, Product Management, Encompass Lending Platform 201340 Description: Pleasanton / Product Management - Product Management / Are you currently authorized to work in the United States ul li Yes li No Will you now or in the future require sponsorship for an employment-based (more...) Company: Lever Location: Pleasanton Posted on: 01/20/2021 |