Operations Manager
Company: HEALTHRIGHT 360
Location: San Francisco
Posted on: January 15, 2021
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Job Description:
Job OverviewThe Transportation and Warehouse Departments are
vital parts of HealthRIGHT 360's operations, and are primarily
responsible for the following:* Providing safe transportation for
clients to increase access to needed services.* Receiving, managing
and delivering the inventory of purchased goods and in-kind
donations, including equipment, furniture, food and
supplies.Coordinates and ensures all transportation between all of
HealthRIGHT 360's San Francisco programs. Transportation
coordination includes: clients, equipment, documents, and supplies.
Provides support and coordinates all areas related to vehicle
records and maintenance. Manages warehouse inventory tracking,
auditing, shipping/receiving, and ordering process.Key
ResponsibilitiesSupervisory/Managerial Responsibilities: Supervises
program Northern CA Driver(s) and Warehouse Staff. Performs aspects
of management, including but not limited to: supervising,
mentoring, hiring, overseeing orientation, training, discipline,
motivation, evaluation and termination. Provides training for staff
on policies, procedures and facility responsibilities. Assists with
team personnel issues as needed.Transportation Coordinating
Responsibilities: Coordinates driver(s) to transport clients and
various freights, runs, errands etc. As needed, safely transports
participants in company provided vehicle following all applicable
federal and state driving laws. Responsible for ensuring routine
vehicle maintenance including inspections, interior and exterior
cleaning and pumping gas. Maintains all such
documentation.Warehouse & Inventory Management Responsibilities:
Manages warehouse storage, shipping, and receiving of in-kind
donations, purchase products, and all other agency inventory.
Screens and completes facility requests. Ensures that merchandise
is secure and properly stored. Will assist in implementation of
Warehouse Management System (WMS) and ongoing inventory accuracy by
regularly performing inventory control procedures. Collaborate with
Managing Director on inventory control development process and
implementation. Coordinates off-site donation screenings and
pickups. Assists with furniture purchasing. Processes, sorts,
evaluates and tests donations. Ensures safety of warehouse. Assists
with loading and unloading trucks. Drives and assists with product
pickups as needed. Assists with facility upkeep. May be required to
serve on the Health & Safety Committee and/or serve as the Health &
Safety representative for the Warehouse Department.Administrative
Responsibilities: Responsible for dispatching and scheduling of
vehicles. Schedules maintenance and repairs for vehicles. Prepares
vehicle related reports and forms. Manages existing driver's
orientation and new drivers' clearances. Supervises assigned
drivers. Enters and/or ensures the entry of transportation
activities in company database, files related paperwork, maintains
and prepares vehicle usage reports and logs. Maintains and
reconciles invoicing and backup documentation for transportation
services. Maintains accurate vehicle documentation with guidelines
established by HealthRIGHT 360 to satisfy internal and external
evaluating requirements. Communicates with facilities on status of
orders. Communicates with Development and Purchasing office on
agency needs.Treatment Setting Responsibilities: Performs crisis
intervention and communicates with treatment team as unforeseen
situations arise. Maintains appropriate staff/participant
boundaries at all times. Performs periodic house runs to ensure and
maintain the safety and security of the facility as needed. Assists
with warehouse pick-ups. May work evening, weekends and holidays as
needed.Education and Knowledge, Skills and AbilitiesCOMPETENCIES:
(To perform the job successfully, an individual should demonstrate
the following competencies):* Communication, Written: Delivers
written communications that have clarity and impact including
emails.* Communication, Verbal: Effective listener; clearly and
thoughtfully communicates with others in person and on the phone.*
Reliability: Accountable; maintains focus; punctual; good
attendance record; meets deadlines.* Time Management: Organizes and
establishes priorities; gets the job done in a timely manner.*
Customer Service: Persists in efforts to solve issues even when
faced with internal barriers; takes personal responsibility for
customer service outcomes; responds quickly and effectively to
requests for assistance and support whether internal or external.*
Computer Literacy: Skilled computer-based work tasks; uses
technology to enhance job performance.* Teamwork: Accountable to
team; participates effectively in group- and team-work;
collaborates positively with other team members; giving and
accepting constructive criticism.* Tolerance for Stress, Ambiguity,
and Change: Maintains composure even while under great pressure;
handles complex problems and change with minimal supervision;
demonstrates flexibility and versatility in achieving key goals and
priorities.* Attention to Detail: Strives to eliminate errors;
makes accurate work a priority; seeks opportunities to improve
performance.* Decision Making: Collects, organizes, and analyzes
information before making decisions. Takes a thoughtful approach
when considering options; may seek supervision and/or input from
others.* Integrity and Ethics: Actively models the highest ethical
standards; is honest and accountable; maintains confidentiality and
appropriate boundaries at all times; handles sensitive information
and issues with discretion and tact.* Cultural Sensitivity: Ability
to work with a diverse population while withholding judgment.
Willingly open to learn and understand different
perspectives.Education and Experience Required:* Valid California
Driver's license (Class B license preferred).* Ability to clear and
maintain agency vehicle insurance coverage.* Professional driving
experience.Background Clearance Required:* Must not be on active
parole or probation.* Ability to pass and maintain a CDCR security
clearance, includes FBI and DOJ.Knowledge Required:* Clear
understanding of appropriate staff/client boundaries.* Knowledge of
transportation equipment for physically disabled.* Knowledge of
vehicle safety and maintenance.* Culturally competent and able to
work with a diverse population.* Strong proficiency with Microsoft
Office applications, specifically Word, Excel, Outlook and internet
applications.Skills and Abilities Required:* Experience with
database management and inventory control.* Ability to read and
interpret maps.* Ability to enter data into various electronic
systems while maintaining the integrity and accuracy of the data.*
Professionalism, punctuality, flexibility and reliability are
imperative.* Excellent verbal, written, and interpersonal skills.*
Integrity to handle sensitive information in a confidential
manner.* Action oriented.* Strong problem-solving skills.*
Excellent organization skills and ability to multitask and juggle
multiple priorities.* Outstanding ability to follow-through with
tasks.* Ability to work cooperatively and effectively as part of
interdisciplinary team and independently assume responsibility.*
Strong initiative and enthusiasm and willingness to pitch in
whenever needed.* Able to communicate well at all levels of the
organization including working with organization leadership and
high-level representatives of partner organizations.* Able to work
within a frequently changing project scope while maintaining
overall direction and structured priorities.Desired:*
Bilingual.Tag: IND100.
Keywords: HEALTHRIGHT 360, San Francisco , Operations Manager, Executive , San Francisco, California
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