Broker Experience Manager
Company: LendingHome
Location: San Francisco
Posted on: January 15, 2021
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Job Description:
LendingHome supports real estate investors by offering the
opportunity to build successful businesses through a simplified
loan process. Our competitive product, innovative technology, and
experienced team are changing the way real estate investors receive
funding for their fix-and-flip and rental properties, transforming
the experience from end to end. The Team With our
built-from-scratch technology that covers every stage of the loan
process, LendingHome has opened access and simplified a way for
real estate investors-both novice and experienced-to get financing,
generate wealth, and build businesses. Since founded in 2013, we
have funded over $5 billion dollars worth of loans across 23,000+
projects becoming the nation's largest hard money lender. Combining
the best technology and the most knowledgeable people, LendingHome
has raised $215MM in venture capital, has grown to a team of over
300, and has been featured on the Forbes Fintech 50 list for two
years running. LendingHome is uniquely positioned to become the
next great financial services brand powered by the most advanced
mortgage platform in the world. The Role The LendingHome Broker
Experience Team is a team within Customer Experience. This team is
tasked with finding, acquiring, on-boarding, and retaining key high
tier brokers The Customer Experience team is rooted in three core
principles; Doing the Right Thing, Commitment to Excellence and
Winning as a Team . LendingHome is seeking an experienced
relationship manager who thrives in serving customers to maximize
their potential. This person should thrive in chaos, be a self
starter, result-oriented, able to build and scale a book of
business, and when in doubt always do right by the customer. As a
LendingHome Broker Experience Manager, you will be responsible for
delivering a best-in-class broker experience while ensuring
LendingHome is the selected partner for our brokers' clientele.
Through our commitment to service and best-in-class technology, you
will be responsible for acquiring, retaining and growing your
brokers' business with LendingHome and demonstrating why
LendingHome is the best partner to serve their business needs.
Responsibilities A Broker Experience Manager will be responsible
for increasing LendingHome's value with each broker by:
-- Will you now or in the future require sponsorship for employment
visa status (e.g., H-1B visa status)? --*
-- U.S. Equal Opportunity Employment Information (Completion is
voluntary) Individuals seeking employment at LendingHome are
considered without regards to race, color, religion, national
origin, age, sex, marital status, ancestry, physical or mental
disability, veteran status, gender identity, or sexual orientation.
You are being given the opportunity to provide the following
information in order to help us comply with federal and state Equal
Employment Opportunity/Affirmative Action record keeping,
reporting, and other legal requirements. Completion of the form is
entirely voluntary. Whatever your decision, it will not be
considered in the hiring process or thereafter. Any information
that you do provide will be recorded and maintained in a
confidential file. Gender Please select Are you Hispanic/Latino?
Please select Race & Ethnicity Definitions If you believe you
belong to any of the categories of protected veterans listed below,
please indicate by making the appropriate selection. As a
government contractor subject to Vietnam Era Veterans Readjustment
Assistance Act (VEVRAA), we request this information in order to
measure the effectiveness of the outreach and positive recruitment
efforts we undertake pursuant to VEVRAA. Classification of
protected categories is as follows: A "disabled veteran" is one of
the following: a veteran of the U.S. military, ground, naval or air
service who is entitled to compensation (or who but for the receipt
of military retired pay would be entitled to compensation) under
laws administered by the Secretary of Veterans Affairs; or a person
who was discharged or released from active duty because of a
service-connected disability. A "recently separated veteran" means
any veteran during the three-year period beginning on the date of
such veteran's discharge or release from active duty in the U.S.
military, ground, naval, or air service. An "active duty wartime or
campaign badge veteran" means a veteran who served on active duty
in the U.S. military, ground, naval or air service during a war, or
in a campaign or expedition for which a campaign badge has been
authorized under the laws administered by the Department of
Defense. An "Armed forces service medal veteran" means a veteran
who, while serving on active duty in the U.S. military, ground,
naval or air service, participated in a United States military
operation for which an Armed Forces service medal was awarded
pursuant to Executive Order 12985. Veteran Status Please select
Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023
Voluntary Self-Identification of DisabilityWhy are you being asked
to complete this form? We are a federal contractor or subcontractor
required by law to provide equal employment opportunity to
qualified people with disabilities. We are also required to measure
our progress toward having at least 7% of our workforce be
individuals with disabilities. To do this, we must ask applicants
and employees if they have a disability or have ever had a
disability. Because a person may become disabled at any time, we
ask all of our employees to update their information at least every
five years. Identifying yourself as an individual with a disability
is voluntary, and we hope that you will choose to do so. Your
answer will be maintained confidentially and not be seen by
selecting officials or anyone else involved in making personnel
decisions. Completing the form will not negatively impact you in
any way, regardless of whether you have self-identified in the
past. For more information about this form or the equal employment
obligations of federal contractors under Section 503 of the
Rehabilitation Act, visit the U.S. Department of Labor's Office of
Federal Contract Compliance Programs (OFCCP) website at
www.dol.gov/ofccp . How do you know if you have a disability? You
are considered to have a disability if you have a physical or
mental impairment or medical condition that substantially limits a
major life activity, or if you have a history or record of such an
impairment or medical condition. Disabilities include, but are not
limited to:
Keywords: LendingHome, San Francisco , Broker Experience Manager, Executive , San Francisco, California
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