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Snr PMM/Director, Product Marketing Management, Service Delivery

Company: Salesforce
Location: San Francisco
Posted on: January 15, 2021

Job Description:

Snr PMM/Director, Product Marketing Management, Service Delivery To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsTeam Overview
At Salesforce, our Product Marketers are storytellers first. We make the complex simple. Our stories are human and easy to relate to and we take pride in sharing a narrative born out of our customers' success and grounded in an understanding of our products & features. We measure our success by our ability to develop creative and innovative marketing strategies that gain the mindshare of our key buyers and users.

Trusted customer success is our #1 value. Delivering the highest standard in system availability, performance, and security is our top priority. The Salesforce Availability/Technology Product Marketing team works across Products, Technology, Sales, Services, Marketing, and Legal to position and promote the world's most trusted enterprise cloud. We develop Service Delivery messaging and positioning, go-to-market programs, campaigns, events, and sales enablement. We are data-driven and we measure our success by our ability to develop creative and innovative marketing strategies and the ability to gain C-level, IT Director, and key buyers' mindshare.

Top Reasons to Join Our Team

  • Innovate and invent the future of Salesforce Availability Product Marketing programs.
  • Thrive in a culture of ownership, delivery, and innovation.
  • Enjoy a hyper-transparent flow of information, conversation, and ideas.
    Role Overview
    The Salesforce Technology Product Marketing team is looking for a Director of Product Marketing who is familiar with cloud technologies and is dynamic, creative, has excellent interpersonal skills, and a problem-solver attitude. You'll own the strategy, positioning, and messaging, coordinate the creation and update of website content, write internal communications, and drive the development of key customer and market-facing content. You'll also play a significant role in assessing customers' needs and opportunities and creating a vision to bring new services and capabilities to our customers.

    Responsibilities
    • Own the strategy, positioning, messaging, and collateral creation for Salesforce Availability for enterprise customers.
    • Lead, coordinate, and execute Go-to-Market plans, internal communications, and field/routes-to-market channel enablement.
    • Work cross-functionally to plan, develop, and execute integrated marketing programs to drive the awareness and adoption of Salesforce Service Delivery (Availability & Performance) among large enterprises.
    • Build compelling narratives and create supporting content, including web and social content, blog posts, content for sessions and panels at events, and cross-organization partnerships.
    • Be the point of contact for other product marketing teams, ensuring they receive the messaging, assets, tools, and programs consistent with worldwide strategy.
    • Support enterprise briefings and meetings as well as deliver key presentations to senior customer audiences.Minimum Requirements
      • 6-8 years of marketing experience in enterprise technology.
      • Product marketing experience in launching new products and driving customer adoption.
      • Ability to craft compelling and effective positioning, messaging, and differentiation.
      • A strong cross-functional collaborator who can influence teams across Salesforce.
      • Superb communication, presentation, and authentic storytelling skills.
      • Strong affinity for metrics and a bias toward data-driven decision making.
      • Ability to think and plan strategically, then follow through to execution with unrelenting attention to quality and details.
      • Thrives in a fast-paced environment with the ability to deal with ambiguity and change.Preferred Requirements
        • Background in cloud-scale architectures and technologies is a plus.
        • A good understanding of great and brand-aligned design.
        • Ability to work well as a member of a highly integrated team composed of technical and non-technical members.
          *LI-YAccommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Posted 2 Days Ago Full time JR81617 About Us Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, San Francisco , Snr PMM/Director, Product Marketing Management, Service Delivery, Executive , San Francisco, California

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