Director, G&A Systems
Location: San Francisco
Posted on: January 15, 2021
The ultimate source for official answers about a business online
should be the business itself. However, when consumers ask
questions on company websites, too often they are left in the dark
with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud,
solves this problem by organizing a business's facts so it can
provide official answers to consumer questions - wherever people
search. Starting with the company website, then extending across
search engines and voice assistants, businesses around the world,
like Taco Bell, Marriott, and Jaguar Land Rover-as well as
organizations like the U.S. State Department-trust Yext to
radically improve the search experience on their websites and
across the entire search ecosystem.
We are looking for a Director , G&A Systems that will be
accountable for delivering IT projects and production support to
our Finance, HR, Legal teams as well as manage all enterprise-wide
systems like intranet, collaboration and storage tools etc. This
role will report to the CIO and be a part of the IT leadership
team. In this position, you will have the opportunity to lead,
build and coach a team that will deliver on meaningful, large scale
technology programs. The work of your team will make
systems/processes more efficient, reduce manual work, and enable
the company to run better and make better decisions. We are looking
for someone that is a self-starter with the right mix of strategic
and tactical experience that can roll up their sleeves and hit the
ground running. Ideally, this candidate will have prior Workday
Financials delivery experience in a SaaS/Cloud based company.
Workday HCM experience is highly desirable as well. --
What You'll Do
- This role is responsible for all IT applications in support of
Finance (Workday Financials & Zuora), HR Workday HCM), Legal (CLM)
and enterprise-wide systems such as storage, collaboration,
- Work with the CIO on IT strategic planning, budgeting and
communication, including setting priorities and being accountable
for planned commitments.
- Responsible for delivering on the Corporate systems portfolio
working closely with the IT PMO and business stakeholders. Ensure
that the roadmap is kept up to date and well understood by all
- Refine and own the governance process for intake/prioritization
of Corporate business systems requests and ensure your team is
working on the right things with the appropriate sense of
- Act as the IT business systems stakeholder on critical
projects, ensuring project success by understanding the needs of
the business, taking direction from leadership, identifying
appropriate solutions, and determining how technology should be
leveraged to meet requirements.
- Conduct architecture and design review sessions with a
cross-functional IT team for large projects to ensure
configuration, development, integrations and reporting are being
built optimally with scalability and usability in mind.
- Drive the team to towards optimal and standardized
documentation of business systems that are continually updated and
available for reference.
- Develop and manage business relationships with software
partners and service providers. Negotiate smartly and ensure we are
getting the best value out of our investments.
- Work with the security and compliance team to make sure the
systems that are being implemented are compliant and secure,
adhering to processes/procedures in place.
- Champion and be a role model in building a team culture that
puts the customer first, builds for the long term, collaborates
effectively and is results-oriented with a growth mindset.
- Hire, develop, and lead an inclusive, empowered, engaged, and
high performing team of business systems analysts and solution
engineers. What You Have
- Minimum 10+ years of proven experience as a credible leader of
Business Systems Delivery with a focus on Finance and HR systems.
At least 2 years at the Director level.
- Ideal candidate will have excellent leadership, management,
interpersonal, organization and communication skills. He/she should
have the ability to listen, influence, synthesize, lead and explain
at all levels of the organization.
- Good understanding of Finance and HR business processes and IT
solution design to be able to engage meaningfully with the business
- Passion for the intersection of business value, user experience
- Deep understanding of IT systems and infrastructure including
SaaS products like Workday, Zuora,-- Netsuite --and CLM.
- Experience presenting to execs and the larger organization on
business systems activities.
- Experience as a change agent, delivering large-scale technology
projects involving change, for example implementing Workday
Financials or HCM, Rev Rec (606) implementation-- etc.
- Experience with SOX and the controls of a public company.
- Proven experience leading consolidation and rationalization of
business systems and streamlining IT processes.
- High degree of integrity and transparency - walk the talk. Yext
is proud to be an equal opportunity workplace. We are committed to
equal employment opportunity regardless of race, color, ethnicity,
religion, creed, national origin, ancestry, genetics, sex,
pregnancy or childbirth, sexual orientation, gender (including
gender identity or nonbinary or nonconformity and/or status as a
trans individual), age, physical or mental disability, citizenship,
marital, parental and/or familial status, past, current or
prospective service in the uniformed services, or any
characteristic protected under applicable law. We also consider
qualified applicants regardless of criminal histories, consistent
with legal requirements. If you have a disability or special need
that requires accommodation, please let us know.
#LI-JM1 Have you been employed by Yext in the past? --*
Please select Are you legally authorized to work in the United
-- Will you now or in the future require sponsorship for employment
visa status (e.g. H-1B visa status)? --*
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Keywords: Yext, San Francisco , Director, G&A Systems, Executive , San Francisco, California
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