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Sr. Director, People Operations and Total Rewards

Company: Pendo
Location: San Francisco
Posted on: January 15, 2021

Job Description:

Sr. Director, People Operations and Total Rewards We are currently seeking a Sr. Director, People Operations & Total Rewards reporting to our Chief People Officer. This will be a key member of the Pendo People Leadership Team that we will lean on heavily to help us develop holistic strategies that cover all aspects of Operations & Rewards at Pendo as we continue to scale quickly internationally and domestically.-- This is a high visibility role required to engage cross-functionally and maintain strong communications and relationships both across the Pendo People team and Pendo business leadership teams. Using strategic and analytical insight, this role is expected to identify best practices and deliver proactive insights, roadmaps, and solutions across the organization. We are super excited for the positive impact this role will have on every part of the Pendozer employee experience!-- Responsibilities:

  • Own and evolve our Total Rewards programs targeted at retaining Pendo's competitive position and maximizing Pendozers productivity, engagement and retention.
  • Design and recommend global benefits programs by assessing Pendozer needs, reviewing competitor and general industry practices, and analyzing cost impact/effectiveness.
  • Partner with the People Team to advise and influence business leaders in compensation strategy, programs and issues, including equity practices.
  • Develop and coordinate communication strategies and activities designed to educate and inform Pendozers about total rewards.
  • Manage HR systems: Build the strategy and lead the implementation of a more coordinated HR platforms ecosystem. This includes identifying, developing, implementing, and evaluating key HR systems and process initiatives across multiple platforms and enterprise systems. Workday & systems implementations are a strong plus.
  • Lead HR reporting: Make clever use of numbers to help us identify trends, spot problems early and measure Pendo's progress towards our internal and external people goals & organizational health.
  • In partnership with the People team & Pendo leadership, oversee the development and management of thoughtful, scalable, HR guidelines, policies and processes that shape the employee lifecycle and are compliant, efficient, and scalable. This includes onboarding, offboarding, Leaves of Absence, immigration and other compliance related efforts.
  • Ensure we are thinking productively and prepared for rapid international scale and entering new markets.--
  • Prepare materials for Board of Directors compensation committee meetings and participate in meetings as required. Qualifications:
    • 10+ years' relevant experience in compensation and benefits planning
    • Experience with effectively scaling a rewards function to support the company's business goals and growth, with a strong awareness of best practices.
    • Expertise in development of strategy and administration of compensation and benefits.
    • Executive compensation/Compensation Committee experience.
    • Demonstrated understanding of the complexity of business on a global scale.
    • Demonstrated experience in driving change and leading initiatives.
    • Proven leadership skills as a business partner with the ability to interact successfully with all departments and levels; desire to lead and drive, as well as work hands on and independently.
    • Collaborative approach with solid relationship building, management and employee development skills.
    • Strong analytical, mathematical, statistical and conceptual skills; Excel expertise is required.
    • Familiarity with various equity programs.
    • Comfortable navigating ambiguity and thrives in a rapidly changing, fast-paced environment.
    • Exceptional communication instincts & practices that keep stakeholders informed and included in a way that builds trust.
    • Hands on experience managing HRIS systems implementations. Pink, Perks, and Such: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will--gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.--Our culture is passionate, dynamic, and fun.
      • Company Equity
      • Pendo covers 100% of monthly premium for the HDHP (High Deductible) Medical plan for all employees and their families
      • Pendo covers 100% of monthly premium for dental and vision coverage for all employees and their families
      • Free weekly lunches and fully stocked kitchen with drinks, goodies and balanced snacks
      • Frequent company and team-building events
      • Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)
      • Lots of company swag...hope you like pink! We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.-- Please select an option from the drop down menu-- Will you now or in the future require sponsorship for employment to work in the UK?
        Will you now or in the future require sponsorship for employment visa status (H-1B visa status)?
        What are your preferred gender pronouns?
        U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Pendo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
        • Autism
        • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
        • Blind or low vision
        • Cancer
        • Cardiovascular or heart disease
        • Celiac disease
        • Cerebral palsy
        • Deaf or hard of hearing
        • Depression or anxiety
        • Diabetes
        • Epilepsy
        • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
        • Intellectual disability
        • Missing limbs or partially missing limbs
        • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
        • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Pendo, San Francisco , Sr. Director, People Operations and Total Rewards, Executive , San Francisco, California

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