Director, Deal Desk

Company: Segment.io, Inc
Location: San Francisco
Posted on: July 1, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

• Oversee the scaling of the global Deal Desk function to drive an optimized support function
• Design / procure systems and processes like CPQ and deal workflow, enhancing automation and accuracy of customer quoting capability
• Provide routine reporting on deal trends and act as a feedback loop to the business on customer purchasing trends
• Be a strong voice in how we structure our data for robust analysis of customer transactions
• Manage, mentor and develop the global Deal Desk team
• Create a streamlined set of best practices for commercial structures and ensure adherence to those practices through training, automation and deal reviews
• Partner with Sales Enablement on commercial best practices training programs in on-boarding and on-going sales programming
• Streamline the deal process for sales reps with enhanced automation, reduced manual steps, and continued improvements to the areas of optimization
• Ensure early insights into commercial terms on all deal and enable a holistic view of end-to-end deal strategy for complex transactions
• Lead non-standard deal structuring in collaboration with other key stakeholders across Revenue Accounting, Legal, Pricing, Product, Professional Services, and Sales
• Drive quarterly updates with partnership teams across standard discounting price tiers, cost-of-goods-sold product margin models, and novel deal structures to ensure up-to-date best approval insights and maximum deal velocity
• You have a bachelor's degree--
• You have 10+ years of in-house sales operations, finance and operational experience
• You have strong analytical skills and can synthesize the balance of legal, pricing, and payment, attributes for an overall assessment of deal risk and economics--
• You have strong project management skills and the ability to partner, collaborate and influence across functional areas--
• You have demonstrated ability to effectively communicate to all levels--
• You have experience advocating for automation and implementing end-to-end system changes--
• You have successfully built and managed a team of proactive, talented professionals
• You are highly motivated, self-driven, and able to deal well with ambiguity
• You are a team player with a humble and positive attitude --

Keywords: Segment.io, Inc, San Francisco , Director, Deal Desk, Executive , San Francisco, California