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Client Revenue Manager

Company: Beyond Pricing
Location: San Francisco
Posted on: February 16, 2020

Job Description:

The Role:We are looking for a Client Revenue Manager to join our small, growing team. We need your help to manage an exclusive list of customers who need an outsourced revenue manager. Your primary responsibility will be managing revenue using Beyond Pricing on behalf of our clients to ensure they make more money! As a Client Revenue Manager, you will play a pivotal role in delivering a white glove customer experience. The role will also provide cross-functional business exposure to the Revenue Management team and you will experience the day-to-day operations of start-up life.Our main customers are vacation rental property managers (such as The Vacation Company in Hilton Head, SC) that manage between 50 to 1000 listings. Property Managers use our software to automatically update their rates every day based on our sophisticated algorithm that takes into account supply and demand in a market-leading way. You should also be able to quickly identify trends in graphs on prices and occupancy to help show customers why we're pricing the way we are and how we can help them make more money.We pride ourselves on being the pricing experts for all of our customers. Will you join us as our next expert? If you have a knack for picking apart trends in large data sets, love the nuances of pricing complex assets, and thrive in a fast-paced start-up environment, this opportunity could be for you.What You'll Do:

  • Make customers successful by analyzing how they can maximize revenue. Serve as their revenue manager and review booking data and charts to make pricing decisions.
  • Manage a subset of clients in various stages of the customer lifecycle. Each customer has different needs that you will be responsible for fulfilling.
  • Provide ad-hoc analyses on booking trends and pricing performance for clients
  • Build relationships with customers by driving value using a consultative approach to become an influencer and trusted extension of their team
  • Manage approximately 20-40 accounts and drive value to retain clients
  • Review Beyond Pricings algorithm performance in existing markets, making actionable recommendations based on data-driven insights
  • Partner closely with other Revenue Management Analysts, our Data Science Team, Sales and Customer Success Managers
  • Utilize strong interpersonal skills to communicate clearly and effectively with clients.
  • Provide proactive support and serviceThe Ideal Candidate:
    • At least 2 years of experience working in a client-facing role (customer success, account management, sales, etc.)
    • Highly Analytical: Able to look at multiple graphs and charts and instantly derive insight
    • Technical: Experience working with software or the ability to learn a wide variety of tools for data analysis, including comfort with data sets in excel.
    • Clear Communicator: succinctly explain the why behind data-driven decisions
    • Customer Facing: you enjoy being on the front-lines and working to help customers, be it through presentations, trainings, or day-to-day questions
    • College degree from a top-tier universityAbout Beyond Pricing:Founded in 2013 by revenue management experts in the airline and hospitality space, Beyond Pricing is the world's first revenue management and dynamic pricing software for vacation rentals. We developed software to help vacation rentals do what hotels and airlines have done for decades, maximize revenue!We are a diverse, dynamic and growing team, passionate about travel and building better technology for property managers. We have powered pricing for over $2B in property listings in more than 7,000 cities globally. If you search for a rental property on VRBO or Airbnb, you most likely are viewing a listing that utilizes our software. Our customers are vacation rental property managers that typically manage between 50 to 1000 listings; they use our software to automatically update their daily rates based on our sophisticated algorithm. We stay on top of the ever-changing marketplace so they dont have to.Beyond Pricing has been growing 3x year over year and is profitable! The company has raised over $45 million in venture capital from top-tier investors including Bessemer Venture Partners, Resolute Ventures, Social Leverage and Bullpen Capital. We are positioned for international growth and product expansion and looking for top talent to help us on our mission.

Keywords: Beyond Pricing, San Francisco , Client Revenue Manager, Executive , San Francisco, California

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