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Director of Operations

Company: Stanford University
Location: Stanford
Posted on: January 17, 2020

Job Description:

Director of Operations

Stanford University

Job Number: 85809

Stanford University Department of Medicine, is seeking a Director of Operations to join our collaborative and dynamic team to serve as the operational lead for a new program focused on applied AI and translational research. This unique program uses a mixed method approach to accelerate the development and validation of clinically relevant models by leveraging quality improvement, implementation science, and traditional research techniques and tools. Our mission is to bring leading edge artificial intelligence technologies from code to bedside in support of the Quadruple Aim, and our vision is to be a national leader in the design and application of healthcare AI to improve the lives of patients and providers.

The Director of Operations will manage all program related staff assigned to academic programs and projects, while managing all aspects of program development, implementation, and evaluation. The individual will also collaboratively develop and implement the vision, strategy and goals of the program. The role of this position is to advise the executive medical director in strategic develop, long-range planning, partnership development, and compliance in all functional areas (i.e., Finance, Human Resources, Research Administration, Facilities, Health & Safety, Education & Student Affairs, and Faculty Affairs). The Director of Operations will also be directly responsible for the financial and administrative oversight of the program. The duties of this position are typically split between 50% operational and 50% strategic.

We search for a professional with prior applicable experience in a relevant healthcare field, and skills in executing mixed-methods (qualitative and quantitative) quality improvement projects, project management, and on-time project execution. The role requires a deep understanding of improvement methods, a high degree of organization, ability to exercise initiative and judgment, excellent written and oral communication skills, strong work ethic of collaboration, and exceptional, client-focused interpersonal skills.

The ideal candidate has experience working at Stanford and a Master's degree in a relevant field such as healthcare administration, public health or health care management, and has a passion for improving health and health care systems in the United States and the world through technology development, study and workflow integration.

Duties include:

Direct staff and provide leadership to achieve goals and vision of the program. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees.
Lead the application of cross-functional collaboration, complex problem solving, design thinking, change management, quality improvement and workflow analysis methods to all program projects.
Ensure the financial success of the program. Oversee and manage the finances across all sources for the annual budget cycle, including developing, monitoring, analyzing forecasting and reporting. Coordinate with the school's budgeting process.
Represent the program's needs in regard to research, facilities; negotiate on behalf of the program's current and future needs with the school and hospital(s)/ administration.
May independently or in collaboration with human resources managers, direct faculty supervisors and managers in the interpretation and implementation of human resources policies, procedures and programs.
Independently initiate and create strategic plans for the program. Make recommendations that may impact the program's education and research capabilities.
Interpret, implement and ensure compliance with academic and administrative policies and procedures within the unit. Recommend new internal policies, guidelines and procedures.
Manage and coordinate grants and contracts for the division. Ensure compliance with institutional and external requirements.
Oversee staff involved in all aspects of the program operations.
Establish business and administrative processes.
Partner with faculty leadership and advocate the program's needs and goals to internal and external parties.
Evaluate business processes and operational and/or financial effectiveness and develop long-range business plans.
Make recommendations for changes in staffing, facilities, health and safety compliance, finance, technology and/or administrative functions. Work with DFA's and Dean's Office regarding resources to support faculty activities and interests
Develop space plans and negotiate lease agreements

Additional Duties:

Lead strategic planning and analysis for complex functions or programs with significant business, regulatory and/or technical challenges requiring subject matter expertise. May provide development of program or function from initial concept to implementation.
Manage the administration and evaluation of programs or functions. Oversee the interpretation, implementation and compliance with policies and regulations. Recommend actions and/or resolve complex issues that often span organizational boundaries.
Represent the program or function at the university level and/or to external/internal stakeholders and constituencies.
Develop and manage outreach strategy that includes relationship development, communications, and compliance.
Oversee or supervise staff in the development and implementation of programs or functions.
May develop and/or oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting.


Experience working at Stanford.
Master's degree in a related healthcare field, and 6 or more years of combined of education and relevant experience in healthcare.
Demonstrated knowledge and expertise in quality and process improvement methods.
Strong organization and project management skills, with demonstrated experience bringing projects to completion.
Experience working with and managing relationships with multiple clients.
Interested in technology development methods and workflow integration in healthcare settings, specifically artificial intelligence.


Bachelor's degree and eight years of relevant experience, or combination of education and relevant experience.


Demonstrated leadership skills and ability to influence and motivate constituencies which could span multiple organizational boundaries.
Demonstrated excellent planning, organizational and analytical skills.
Demonstrated ability to make sound business decisions using good business judgment and innovative and creative problem-solving.
Demonstrated ability to manage financial, organizational and staff resources.
Excellent interpersonal and communications skills with the ability to cultivate professional and business partnerships.
Relevant subject matter expertise.


Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Additional Information

Schedule: Full-time
Job Code: 4123
Employee Status: Regular
Grade: K
Requisition ID: 85809

Location: School of Medicine, Stanford, California, United States

To be considered for this position please visit:

Stanford is an equal opportunity employer.

Keywords: Stanford University, San Francisco , Director of Operations, Executive , Stanford, California

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