Director of Operations
Company: Stanford University
Posted on: January 17, 2020
Director of Operations
Job Number: 85809
Stanford University Department of Medicine,
http://med.stanford.edu/pcph.html is seeking a Director of
Operations to join our collaborative and dynamic team to serve as
the operational lead for a new program focused on applied AI and
translational research. This unique program uses a mixed method
approach to accelerate the development and validation of clinically
relevant models by leveraging quality improvement, implementation
science, and traditional research techniques and tools. Our mission
is to bring leading edge artificial intelligence technologies from
code to bedside in support of the Quadruple Aim, and our vision is
to be a national leader in the design and application of healthcare
AI to improve the lives of patients and providers.
The Director of Operations will manage all program related staff
assigned to academic programs and projects, while managing all
aspects of program development, implementation, and evaluation. The
individual will also collaboratively develop and implement the
vision, strategy and goals of the program. The role of this
position is to advise the executive medical director in strategic
develop, long-range planning, partnership development, and
compliance in all functional areas (i.e., Finance, Human Resources,
Research Administration, Facilities, Health & Safety, Education &
Student Affairs, and Faculty Affairs). The Director of Operations
will also be directly responsible for the financial and
administrative oversight of the program. The duties of this
position are typically split between 50% operational and 50%
We search for a professional with prior applicable experience in a
relevant healthcare field, and skills in executing mixed-methods
(qualitative and quantitative) quality improvement projects,
project management, and on-time project execution. The role
requires a deep understanding of improvement methods, a high degree
of organization, ability to exercise initiative and judgment,
excellent written and oral communication skills, strong work ethic
of collaboration, and exceptional, client-focused interpersonal
The ideal candidate has experience working at Stanford and a
Master's degree in a relevant field such as healthcare
administration, public health or health care management, and has a
passion for improving health and health care systems in the United
States and the world through technology development, study and
Direct staff and provide leadership to achieve goals and vision of
the program. Responsible for hiring and retaining staff, career
coaching, personal development for direct reports and accountable
for the performance of employees.
Lead the application of cross-functional collaboration, complex
problem solving, design thinking, change management, quality
improvement and workflow analysis methods to all program
Ensure the financial success of the program. Oversee and manage the
finances across all sources for the annual budget cycle, including
developing, monitoring, analyzing forecasting and reporting.
Coordinate with the school's budgeting process.
Represent the program's needs in regard to research, facilities;
negotiate on behalf of the program's current and future needs with
the school and hospital(s)/ administration.
May independently or in collaboration with human resources
managers, direct faculty supervisors and managers in the
interpretation and implementation of human resources policies,
procedures and programs.
Independently initiate and create strategic plans for the program.
Make recommendations that may impact the program's education and
Interpret, implement and ensure compliance with academic and
administrative policies and procedures within the unit. Recommend
new internal policies, guidelines and procedures.
Manage and coordinate grants and contracts for the division. Ensure
compliance with institutional and external requirements.
Oversee staff involved in all aspects of the program
Establish business and administrative processes.
Partner with faculty leadership and advocate the program's needs
and goals to internal and external parties.
Evaluate business processes and operational and/or financial
effectiveness and develop long-range business plans.
Make recommendations for changes in staffing, facilities, health
and safety compliance, finance, technology and/or administrative
functions. Work with DFA's and Dean's Office regarding resources to
support faculty activities and interests
Develop space plans and negotiate lease agreements
Lead strategic planning and analysis for complex functions or
programs with significant business, regulatory and/or technical
challenges requiring subject matter expertise. May provide
development of program or function from initial concept to
Manage the administration and evaluation of programs or functions.
Oversee the interpretation, implementation and compliance with
policies and regulations. Recommend actions and/or resolve complex
issues that often span organizational boundaries.
Represent the program or function at the university level and/or to
external/internal stakeholders and constituencies.
Develop and manage outreach strategy that includes relationship
development, communications, and compliance.
Oversee or supervise staff in the development and implementation of
programs or functions.
May develop and/or oversee budgets; manage finances including
monitoring, analyzing, forecasting, and reporting.
Experience working at Stanford.
Master's degree in a related healthcare field, and 6 or more years
of combined of education and relevant experience in healthcare.
Demonstrated knowledge and expertise in quality and process
Strong organization and project management skills, with
demonstrated experience bringing projects to completion.
Experience working with and managing relationships with multiple
Interested in technology development methods and workflow
integration in healthcare settings, specifically artificial
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree and eight years of relevant experience, or
combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Demonstrated leadership skills and ability to influence and
motivate constituencies which could span multiple organizational
Demonstrated excellent planning, organizational and analytical
Demonstrated ability to make sound business decisions using good
business judgment and innovative and creative problem-solving.
Demonstrated ability to manage financial, organizational and staff
Excellent interpersonal and communications skills with the ability
to cultivate professional and business partnerships.
Relevant subject matter expertise.
Interpersonal Skills: Demonstrates the ability to work well with
Stanford colleagues and clients and with external
Promote Culture of Safety: Demonstrates commitment to personal
responsibility and value for safety; communicates safety concerns;
uses and promotes safe behaviors based on training and lessons
Subject to and expected to comply with all applicable University
policies and procedures, including but not limited to the personnel
policies and other policies found in the University's
Administrative Guide, http://adminguide.stanford.edu/.
Job Code: 4123
Employee Status: Regular
Requisition ID: 85809
Location: School of Medicine, Stanford, California, United
To be considered for this position please visit:
Stanford is an equal opportunity employer.
Keywords: Stanford University, San Francisco , Director of Operations, Executive , Stanford, California
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