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Manager, Analytics Compliance - Clinical Technology Business (ADMIN MGR 1)

Company: UCSF Medical Center
Location: San Francisco
Posted on: December 5, 2019

Job Description:

Job Details Job Title Manager, Analytics Compliance - Clinical Technology Business (ADMIN MGR 1) Job ID 20211 Job Code 0547 Job Family Management Location Parnassus (SF) Weekly Hours 40 ; 100% Appointment Type Career Department Clinical Technology Business O Shift 8-hour Days Full/Part Time Full-Time Union Information This classification is not represented by a union At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Ranked by U.S. News & World Report as seventh in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Department Description The Clinical Technology Division is responsible for the maintenance management of all diagnostic, therapeutic, and equipment processing technologies used in the delivery of patient care to all UCSF Health patients. The Division's primary obligation is to ensure this technology is wisely purchased; appropriately configured; performs properly, consistently, safely, is routinely maintained; and is suitably and safely integrated with UCSF's IT and EMR systems currently deployed. To meet this wide-ranging obligation, the Clinical Technology Division is organized into six functional areas. Each functional area, while discharging its assigned responsibility, works collaboratively within the Division to provide the systemic response to the Division's primary obligations: Clinical Technologies Administration (CTA) Responsible for: Clinical Technologies' operational structure; the Medical Equipment Management Plan (MEMP), the UCSF Medical Equipment Policy 6.1.0; and the risk based Equipment Classification system; representing the MEMP in UCSF's EOC committee; developing strategic plans to consolidate all technology management; to engage UCSF Health Leadership to acquire the appropriate resources to continually meet the division's primary obligations; to identify and consolidate operational efficiencies with BCHO and ancillary UCSF Health affiliates; and to develop Clinical Technologies' long term road map for remaining current and relevant in a rapidly changing environment. The CTA will collaboratively work with all Clinical Technology groups to develop and maintain the Clinical Technologies' internal education and on-line training modules. Job Summary Responsible for managing the administrative, financial, and database operations of the Clinical Technologies department. Establishes operational objectives and work plans in these three areas and delegates assignments to subordinate managers. Objectives are reviewed by senior management to determine success of operation. Manages, prepares, administers, and directs control of the budget, the database, and other departmental resources as needed. Manages the activities of the financial and database staff. Reviews and approves recommendations for financial planning and control. Directs activities that ensure division and department adherence to approved budget (Operating and Capital). Involved in developing, modifying, and executing policies that affect immediate operation(s) and may also have organization-wide effect. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Manages a professional staff, typically large, and / or comprised of professionals in various fields. Assumes accountability for decisions made by subordinates. Performs long and short term planning for function. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Required Qualifications Five years directly related experience Degree in related area and / or equivalent experience / training Broad knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll Broad knowledge of common organization-specific and other computer application programs Detailed functional knowledge of all Clin Tech operations (Biomed, Systems Engineering, Medical Device Cyber-security, Contract and Asset Management, Large Scale Technology Deployments, etc) Detailed knowledge of Clin Tech Budget Structure to manage the team that develops, implements, and corrects budgets throughout the fiscal year Detailed knowledge of and ability to negotiate multi-service contracts Strong verbal and written communication skills; ability to influence / persuade all levels of staff Skills in organization and customer service to effectively manage multiple important priorities; proven ability to organize department work functions in an efficient and effective manner Skills to work collaboratively with other locations Skills to quickly evaluate complex issues and identify multiple options for resolution Demonstrated management and conflict resolution skills to effectively lead and motivate others The flexibility to orient and work at all UCSF Health locations Preferred Qualifications Professional certification Licensure/Certification N/A Living Pride Standards Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft. The flexibility to orient and work at all UCSF Medical Center locations is required.

Keywords: UCSF Medical Center, San Francisco , Manager, Analytics Compliance - Clinical Technology Business (ADMIN MGR 1), Executive , San Francisco, California

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