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Sales Engineer, Commercial

Company: Mimecast Services Limited
Location: San Francisco
Posted on: January 15, 2019

Job Description:

ID 2018-3575Job Location(s) US-CA-San FranciscoPosition Type Permanent - Full TimeMore information about this job:Overview The successful candidate will be an enthusiastic and professional individual with in-depth technical abilities as well as commercial acumen and sales skills. You might have a background in pre-sales or you might be an experienced IT professional with strong communication skills looking to move out of the back office. This position is a technical pre-sales consulting role supporting the sales activities of the Mimecast North American business unit for our medium business segment (customers sized 350-1499.) The primary responsibilities are to provide pre-sales technical support to Mimecast sales staff, reseller partners and customers. Other responsibilities are to include some involvement in key customer engagements and training of our sales teams. A large majority of the activity will be focused on pre-sales activity. A good understanding and first-hand experience of the current market leading email system migration processes and software tools is essential. As Mimecast is a rapidly growing and evolving company the role is very flexible and will involve many different and changing aspects, for example: interfacing with product management, participating in marketing events and training sales reps on the product.Responsibilities Technical Pre-Sales Support. Providing technical advice and support to sales opportunities and engaging with technical contacts in customer and reseller partner organizations, to ensure the Mimecast service is positioned correctly, understood and any technical objections are overcome. This will include product demonstrations, presentations to senior customer contacts and writing formal RFP response documents as well as the preparation of high level implementation plans. The role will involve close working with sales colleagues and input into the qualification and sales strategies in partnership with sales.Proof-Of-Concept support. In conjunction with our Service Delivery team, supporting more complex solutions and overseeing the implementation and success of pre-sales proof-of-concepts. Some experience in project management and working with technology partners is helpful.Qualifications Experience in the design, management and maintenance of typical business email systemsStrong understanding of typical email system migration processes and tools used in Exchange migrations and upgradesExtensive understanding of email archiving solutions and archiving business driversExperience of working with demanding business customersFamiliarity with networking and security technologies and servicesUnderstanding of spam, viruses and email security and Internet based threatsProven record of taking ownership of real customer issues and resolving them under pressureTrack record of responsibility for project leadership and completionAbility to work with and gain input and resources from multiple teams and disciplinesAbility to explain technical solutions to a business focused customerAbility to be proactive and self sufficientFlexible approach and willingness to learn new skills and disciplinesDesirable Skills: In depth understanding of email management and security/archiving solutions such as Forefront, ProofPoint, Barracuda, Symantec Enterprise VaultExperience in dealing with customers in a pre-sales environmentExperience in consultative selling of complex servicesReal experience with anti-spam, anti-virus, archiving vendors and servicesExperience with Saas based solutionsExperience of operating in an indirect sales environmentExperience of working in a high growth and dynamic companyReward We offer a highly competitive rewards and benefits package including private healthcare, dental and life coverage. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity.An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Mimecast Services Limited, San Francisco , Sales Engineer, Commercial, Engineering , San Francisco, California

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