Enterprise Solutions Engineer
Company: Windfall Data, Inc.
Location: San Francisco
Posted on: January 27, 2023
Job Description:
As a Solutions Engineer on the commercial team, you will work
closely with our Data Science, Enterprise Sales, and Executive team
to close new business through solution expertise. For Windfall's
commercial sales motion, the role of the Solutions Engineer is
multi-faceted.You will be a strategic advisor to our internal sales
team, solutions architect for our prospects, product representative
for demos, and voice of the customer in driving our GTM
strategy.You should enjoy solving problems and collaborating with
others and have a strong understanding of the AdTech/MarTech
ecosystem. You need to be comfortable working with executive-level
stakeholders and experienced product leaders and can easily
facilitate conversations with both technical and nontechnical
audiences.We're on a mission to change how organizations perceive
and use people data. And we hold true to our core values of: (1) Be
an excellent communicator; (2) Operate with transparency; (3)
Provide leverage, not optimization; (4) Make a difference every
day; and (5) Act with integrity and trust.Responsibilities:
- Understand business problems to find the best technical
solution among all possible
- Design and deliver new workflows, tests, and POCs for clients,
and make recommendations for new use cases
- Partner with commercial sales as the technical arm of
relationship selling
- Develop deep relationships with the client's technical teams
and respect from their commercial organizations
- Develop expertise regarding internal tools and
administration
- Define features, phases, and solution requirements providing
specifications according to which the solution is defined, managed,
and delivered
- Describe the structure, characteristics, behavior, and other
aspects of the technology to project stakeholders
- Establish & maintain internal relationships with adjoining
teams to ensure the seamless external experience
- Advise teams on customer feedback, PoV, and effectiveness of
collateral
- Document customer business objectives, workflow diagrams, and
success criteria
- Participate in the creation and delivery of customer-facing
presentations (QBRs, Pitches, etc.)Conduct / participate in
opportunity pre & post mortems, assisting with documentation
- Assist with account planning and whitespace
analysisRequirements
- 2-5 years in an external client-facing role (e.g., consulting,
finance, sales, etc.), great EQ is essential
- Prior experience in Solution(s) Role or AdTech/MarTech/Data
industry
- Scrappiness. We don't have all the answers, but you'll need to
find them
- Basic computer science skills or interest in self-learning.
Command-Line and SQL ability is a bonus
- Great communication skills internally and externally. Prompt
response and action when needed; people rarely need to follow up
with you
- Startup personality: smart, ethical, friendly,
cross-functional, hardworking, and proactivePreferred
Qualifications:
- Bachelors and/or Masters degree in a technical discipline
(Computer Science, Technology, Engineering, Math) or another
quantitative field
- Ability to work in ambiguous environments with little
direction
- Technical experience with analytical tools, methodologies, and
design
- Willingness and desire to learn and adopt new skills - both
technical and non-technical - in order to craft and deliver the
best solutionsAbout WindfallWindfall is a people intelligence and
AI company that gives go-to-market teams actionable insights. By
democratizing access to people data, organizations can
intelligently prioritize go-to-market resources to drive greater
business outcomes. Powered by best-in-class machine learning and
propensity modeling, Windfall activates insights into workflows
that engage the right people for each respective organization. More
than 800 data-driven organizations use Windfall to power their
business.We comply with CCPA. For more information on how we
comply, review our .
Keywords: Windfall Data, Inc., San Francisco , Enterprise Solutions Engineer, Engineering , San Francisco, California
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