Assistant Director of Engineering

Company: Pebble Beach
Location: San Francisco
Posted on: September 24, 2022

Job Description:

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee.

Job Summary:

The Assistant Director of Engineering is responsible for overseeing Engineering for The Lodge, Casa Palmero, The Beach & Tennis Club and The Spa. You will be accountable for maintaining the buildings and grounds to the highest standard with particular attention towards safety, security and asset protection. This position will manage preventative maintenance, special events and energy conservation while also assigning, tracking and following up on the status of work assigned to staff. You will help to increase guest and employee satisfaction through effective communication and training.

Essential Duties & Responsibilities:

• Support Management of Property Operations:
• Manage all equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Supervise the day-to-day operations of Engineering.
• Supervise and follow-up daily task assignments via HotSOS.
• Monitor timeliness & quality of completion of repair work orders, look for trends in issues, room types and buildings.
• Select and purchase necessary equipment and supplies, develop par program for highly used items.
• Plan, schedule and execute preventative maintenance program.
• Establish and maintain open, collaborative relationship with employees.
• Ensure that daily on-going communication occurs with employees to create awareness of business objectives, communicate expectations and maintain standards.
• All other duties as required.
• Maintain Property Standards:
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Maintain accurate logs and records as required.
• Operate generators and emergency systems as necessary, oversee monthly checks
• Provide emergency response services 24/7.
• Repair equipment (all areas including pool and spa, kitchen equipment, refrigeration) as necessary.
• Ensure all employees have the proper supplies, equipment, and uniforms.
• Ensure Exceptional Customer Service:
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all department meetings and focus on continuous improvement.
• Develop and enforce standards related to maintenance and repairs, and guest interaction.
• Conduct Human Resources Activities:
• Help train employees in safety procedures.
• Support a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Communicate performance expectations in accordance with job descriptions for each position.
• Ensure disciplinary procedures and documentation are completed following Company guidelines.
• Participate in the employee performance appraisal process, providing feedback as needed.
• Use all available on-the-job training tools for employees.
• Solicit employee feedback.
  Required Skills:
  
  • High school diploma or GED; minimum 5 years' experience in the engineering and maintenance of resort facilities or related professional area; technical training in HVAC-R/electrical/plumbing.
  • 5 years' resort engineering management experience.
  • Valid California driver's license; 500 Boiler License; State of California Certification; Universal Technician EPA approved certificate.
  • Proficient in use of PC; knowledge of hotel maintenance software.
    Desired Skills:
    
    • Experience with special event power and water set-up, execution and break-down.
      Why work for us:
      
      • Enjoy world-class health and wellness benefits free of cost. Comprehensive health and life insurance allow you peace of mind. Our state of the art Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
      • We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
      • Golf on the greatest courses. Even if you don't golf, you'll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
      • Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
      • Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.
        COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees may be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employee's first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.
        
        We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Pebble Beach, San Francisco , Assistant Director of Engineering, Engineering , San Francisco, California