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Technical Marketing Engineer - Service Provider

Company: Cisco Meraki
Location: San Francisco
Posted on: August 7, 2022

Job Description:

Want to be at the forefront of the Computer Networking industry? Who We Are At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. What You Will Do We are looking for a highly motivated and hardworking Technical Marketing Engineer (TME) to come join the Meraki Service Provider product management team. Meraki's cloud based platform is perfect for helping Service Providers scale their businesses and build innovative services their customers love. You'll be part of the team responsible for helping our partners grow with Meraki. In this position, you will exhibit excellent technical knowledge, communication/presentation skills, and a real passion for learning about cloud networking technology. You will align with our Service Provider partners to act as their trusted advisor. You will intimately understand the problems our customers are trying to tackle and will advocate for their needs within Meraki. As a critical member of the product team, your responsibilities include:

  • Ongoing communication and meetings with Meraki's Service Providers, covering status of day to day operations and planning for future initiatives
  • Preparing and communicating technical and product content to partners
  • Act as the "voice of the customer" to a broad cross section of Meraki teams to ensuring internal alignment
  • Working with engineering teams through design, testing, and product launch; running beta and pilot programs Desired Skills & Experience
    • 2-5 years relevant industry experience in a technical role
    • Comfortable with verbal and written communication across business and technical domains
    • Degree in CS, EE, or a related technical field
    • Deep understanding and familiarity with networking technologies (eg. routing protocols, L2 protocols, cellular technologies...etc), and associated networking hardware
    • Hands on experience in supporting, selling, or using network technologies
    • Strong user insight with a deep desire to understand top customer problems
    • Easily communicate complicated concepts to non-technical folks
    • Entrepreneurial, can-do attitude with a strong sense of product quality
    • Love solving technical problems in creative ways Bonus Points:
      • CCNA/CCNP/CCIE routing/switching/security certifications
      • Experience in an engineering or technical support role
      • Previous work with Service Providers and cloud based SaaS products Must be authorized to work in the USA, Cisco will not provide sponsorship for this role Cisco Covid-19 Vaccination Policy
        The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Keywords: Cisco Meraki, San Francisco , Technical Marketing Engineer - Service Provider, Engineering , San Francisco, California

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