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Senior Firmware QA Engineer

Company: JUUL Labs, Inc.
Location: San Francisco
Posted on: April 9, 2021

Job Description:

THE COMPANY: Juul Labs' mission is to impact the lives of the world's one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world's most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose and we are hiring the world's best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details. The Role: We are seeking a dynamic, highly skilled, and passionate QA Engineer, to support our firmware development activities. This important, technical position will work closely with the firmware team and other cross-functional teams to ensure the best test coverage for our products. Description: This is a hands-on role requiring a thorough understanding of quality assurance processes, test development, and with bringing best of class products to market. Additionally, the position works with new product development teams to support high-value engineering activities. The person in this role should be a strong communicator who is able to work effectively with peers and management alike in a high-paced global environment. We are looking for someone who is flexible and can respond quickly, energetically, and enthusiastically to changes. The Sr. Firmware QA Engineer will work alongside the firmware and mobile apps teams and other resources inside JUUL Labs. --We are looking for a highly motivated and talented individual who will be responsible for bringing best practices in quality assurance that will bring these hardware products to the next level. Responsibilities:

  • Define, develop and implement quality assurance test plans and test cases working closely with the quality/design assurance team.
  • Verifying all product requirements map to test specifications with clear traceability to our test cycle.
  • Managing test coverage for new product requirements throughout the product development cycle.
  • Record all test results for each test cycle and provide a high level summary for areas tested.
  • Creating bug reports in the issue tracking system and communicating findings to key cross-functional teams.
  • Cross-discipline collaboration to create test processes, test specifications, regression tests, and firmware release testing at all stages of firmware development.
  • Executing performance and stress tests.
  • Deep understanding of the existing test suite and how they assess the core functionality of the products
  • Analyze root cause failure with close collaboration with firmware team to provide detailed feedback on bug reporting
  • Continuously looking for new ways to enhance test coverage to be more comprehensive. Skills and Experience Required:
    • 5+ years working in a QA related role.
    • Previous experience with medical devices or other regulated products is desirable.
    • Strong knowledge of bug reporting and source control tools such as JIRA and Git.
    • Experience testing mobile apps is preferred.
    • Familiarity with testing wireless devices.
    • Self-motivated, team player, with a strong desire to learn new skills and grow.
    • Experience with Python, C, C++
    • Familiarity with BuildKite or other CI tools and Docker containers--
    • Experience working with dev engineer to develop robust tests for new features and bug fixes
    • Experience working with Quality/Design Assurance groups.
    • Excellent verbal and written communication skills.
    • Ability to multitask, focus on detailed problems, and tenacity to drive issues until resolved. Education:
      • BS in Computer Science, Computer Engineering, or related technical field. Associate's degree with significant experience will be considered. Master's degree is a plus. JUUL LABS PERKS & BENEFITS:
        • A place to grow your career. We'll help you set big goals - and exceed them
        • People. Work with talented, committed and supportive teammates
        • Equity and performance bonuses. Every employee is a stakeholder in our success
        • Boundless snacks and drinks
        • Cell phone subsidy, commuter benefits and discounts on JUUL products Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)? --*
          -- Are you legally authorized to work in the location you are applying to? --*
          -- Do you have a family member who is an officer or employee of a government or public international organization? For purposes of this question, "family member" is defined as a parent/stepparent, grandparent, uncle/aunt, sibling/stepsibling or child/stepchild. --*
          -- If you answered yes to the question above, what is your relationship to the family member who is an officer or employee of a government or public international organization? (If you answered no to the question above, please select not applicable.) --*
          Parent/Stepparent
          Grandparent
          Uncle/Aunt
          Sibling/Stepsibling
          Child/Stepchild
          Other
          Not applicable
          What is the name of the government agency and their role? (Please enter "not applicable" if you don't have a family member who is an officer or employee of a government or public international organization.) --*
          Please verify that you are 21+ years old. --*
          Please select To learn about our information collection practices, including the categories of information we collect and how we use it, please read our Privacy Policy available at--https://www.juul.com/privacy-policy . For Example: LinkedIn, Website, Ad, Referral from existing Juul Labs employee (Include Full Name) U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Juul Labs are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
          • Autism
          • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
          • Blind or low vision
          • Cancer
          • Cardiovascular or heart disease
          • Celiac disease
          • Cerebral palsy
          • Deaf or hard of hearing
          • Depression or anxiety
          • Diabetes
          • Epilepsy
          • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
          • Intellectual disability
          • Missing limbs or partially missing limbs
          • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
          • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: JUUL Labs, Inc., San Francisco , Senior Firmware QA Engineer, Engineering , San Francisco, California

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