Customer Success Engineer
Company: Chartio
Location: San Francisco
Posted on: February 25, 2021
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Job Description:
Chartio is helping businesses get access to their data as-is and
visualize it...fast. We need someone with both technical and people
skills to help our customers and prospects use Chartio to do their
jobs better!-- Our Customer Success team is a key differentiator in
our space, and highly regarded by our customers. You'll be aiding
our customers pre-and post sales with support and troubleshooting,
technical implementations. You'll also be the liaison to
engineering, product, and marketing teams to advocate for our
customers. This role is ideal for a candidate looking to make the
move from Success to a Sales Engineering role. Day-to-day
responsibilities-- Be on the front line for Chartio's customers and
potential customers Advocate for customers and represent their
needs internally-- Use your in-depth knowledge of data and Chartio
to help our customers become experts themselves Analyze data and
draw insightful recommendations for customers--Develop repeatable
technical customer solutions-- Document technical solutions to help
both internal and external teams-- Collaborate with our engineering
team for further troubleshooting, bug fixes, and workarounds
Requirements
Keywords: Chartio, San Francisco , Customer Success Engineer, Engineering , San Francisco, California
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