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Director of Engineering, Backend Cloud Services

Company: Meraki, LLC
Location: San Francisco
Posted on: February 25, 2021

Job Description:

Something done with soul, creativity, or love. Networking is complicated.
We're making it easier, faster, and smarter. Our products are used in over 2 million networks worldwide; you'll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

  • Support Department Spotlight Build Something Better Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement. Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We're keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies. Hack the Full Stack Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It's not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development. For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around-whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant. "At Meraki, I'm surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I've been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day." -Meghan Gaudet, Front-End Hacker Life at Meraki It's Always Sunny in Mission Bay Headquartered in San Francisco's Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we're within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.
    • AT&T Park
    • Music venues
    • Dogpatch Climbing Gym
    • SFMOMA
    • Caltrain Station
    • 21st Amendment Brewery Meraki HQ Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best. Well-Balanced Merakians At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.
      • We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
      • Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
      • We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
      • Excellent medical, dental, and vision insurance. Happiness Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority. Director of Engineering, Backend Cloud Services At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki's Dashboard drastically simplifies the process of deploying, configuring, and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses. Dashboard serves millions of customer devices that provide network access to hundreds of millions of clients every day! As Director of Engineering for Backend Cloud Services, you will lead engineering teams responsible for the core components of Meraki's cloud that support customer network access, data collection, and distributed systems. Leading teams based in San Francisco and London, you will help frame and execute against a platform vision that will ensure the scalability and reliability of these systems to stay ahead of our rapid growth. Our devices are some of the most popular in the world, and this popularity brings interesting large scalability challenges: our globally-distributed backend systems handle tens of billions of requests daily, 24/7/365. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people and providing opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a large company without sacrificing the atmosphere of a smaller company. You are an ideal candidate if you have:--
        • 12+ years of experience in software development, particularly in distributed systems, networking, databases, and/or data processing frameworks, with 7+ of those years in management or technical leadership roles
        • Managed organizations of 15+ engineers including managing managers
        • Experience working with systems at scale (i.e. billions of transactions per day)
        • Awareness of the latest trends in large scale distributed systems and data processing frameworks combined with a healthy dose of skepticism about jumping on the next shiny thing
        • Experience leading and building trust with remote & distributed teams
        • The ability to influence, facilitate discussion, and work in partnership with other teams
        • Product/project management skills and an understanding of how to balance product requests against internal priorities
        • A high-level of emotional intelligence and empathy for others
        • A strong belief in leading by example
        • Excellent communication and presentation skills
        • Experience in an agile environment
        • Demonstrated ability to grow and mentor teams as well as lead them through change
        • Experience working in hybrid cloud environments Does this sound like you? We'd love to hear from you. Meraki is based in the Mission Bay area of San Francisco, less than a 5 minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. First Name Last Name Email Address Links (separate with comma) Message (introduce yourself!) How did you hear about Meraki? + Attach Resume (.pdf, .doc, .docx, .txt) Voluntary Demographic Information for EEO Purposes Why do we ask these questions? Learn more here .

Keywords: Meraki, LLC, San Francisco , Director of Engineering, Backend Cloud Services, Engineering , San Francisco, California

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