Senior Director, Global DBS Growth Leader

Company: Cepheid
Location: Sunnyvale, CA
Posted on: September 27, 2018

Job Description:

Work with business partners in Marketing, Sales and Service to achieve

breakthroughs in growth. As a member of the Commercial Operations Team,

use the tools and methods of Danaher Business System (DBS) to solve

problems and implement process improvements to achieve key business

objectives with DBS fundamentals that incorporate Voice of Customer, Value

Stream Mapping, Standard Work, Transactional Process Improvement, Kaizen,

5S, Problem Solving, and Visual & Daily Management. Work with Sales,

Marketing and Service organizations to develop and manage a funnel of

growth initiatives to achieve Policy Deployment (PD) and strategic plan

objectives and improve functional efficiency. Assist commercial leaders to

create a DBS Roadmap (how to use DBS tools to drive sustainable results).

Train and install foundational capabilities in PD, Action Planning, Key

Performance Indicator (KPI) management. Work with central and regional

organizations to create KPI bowlers and Visual Management to sustain

commercial process improvement. Work with commercial teams to install and

drive good daily management (DM) and problem solving processes (PSP) to

find root cause and countermeasure for driving/delivering growth plans.

Proactively lead root cause/countermeasure resolution of commercial and

transactional performance issues. Drive ever improving results by

leveraging DBS tools, consulting skills, and change management process.

Support Sales, Marketing and Service leaders to deploy, improve, and

sustain standard work for key processes, including, for example, Lead

Management, Market Visibility & Segmentation, Global Key Accounts Process

selling, Marketing Mix Evaluation and Performance, Demand Generation

Campaign Development and Execution, Digital Marketing, Lead Management /

Qualification, Sales Funnel Creation and Management, Sales Coverage, and

Direct and Indirect Sales Effectiveness/Conversion. Identify best

practices, standardize and share across regions. Benchmark and incorporate

best practices from other Danaher OpCos. Schedule, charter, and facilitate

kaizen projects. Ensure effective sustainment of results and support

problem solving as needed to close gaps to targets. Directly provide

formal and informal DBS training and coaching. Augment with other sources

of training and coaching (Cepheid DBS team, DHR DBSO, outside sources).

Improve DBS training and facilitation by pursuing certification in DBS

tools for yourself and others. Evaluate and approve other associates for

tool certification.

Education and Experience Requirements:

Master’s degree (or foreign education equivalent) in Business

Administration, Marketing, Finance or related and two (2) years of

experience in commercial process improvement within the global diagnostic

or medical device field in high growth markets; OR Bachelor’s degree (or

foreign education equivalent) in Business Administration, Marketing,

Finance or related field and five (5) years of experience in commercial

process improvement within the global diagnostic or medical device field in

high growth markets.

Experience must include: two (2) years of experience applying Daily and

Visual management, 5S, Target Process Improvement, Transformative Marketing

and other process improvement tools to drive commercial business results;

two (2) years of experience in leading and managing customer facing teams

to facilitate cross-functional process improvement events with commercial

teams; one (1) year of experience in managing and facilitating Voice of the

the Customer programs involving continuous customer satisfaction survey pro

programs, including Net Promoter Score.

Position requires 50% travel. Position is a telecommuting position and can b

be performed from anywhere in the U.S.

Interested candidates should email resumes -- with reference to the job

title to hr.info@cepheid.com

Keywords: Cepheid, San Francisco , Senior Director, Global DBS Growth Leader, Business , Sunnyvale, CA, California