SanFranRecruiter Since 2001
the smart solution for San Francisco jobs

Principal Technical Documentation Writer

Company: Model N
Location: San Mateo
Posted on: June 17, 2019

Job Description:

You work effectively in a fast-paced team environment focused on delivering products, developing documentation for new products and features, and maintaining existing documentation for ongoing releases. You are an influential member of the team who works closely with Product Managers to understand the business use cases which drive new functionality as well as with the Product Development team to understand how things work. You must be a self-starter who gets involved early in the Agile process and establishes your presence as the advocate for our partners and customers. This is not a passive, wait for others to tell you what to do kind of role so we're looking for candidates who enjoy jumping in and making things happen!

Job Responsibilities:


  • Deliver accurate customer-facing documentation on time and with a high degree of quality.
  • Create strategic initiatives around authoring environments and development processes.
  • Create documentation from scratch for new products.
  • Develop and implement single-source strategies.

    Qualifications:

    • 7+ years of experience in high growth, tech environments building documentation for Saas solutions
    • Specific technical expertise in MindTouch and Confluence
    • Knowledge of cloud infrastructure concepts and technologies
    • Impeccable written English skills
    • Strong team player with outstanding communication, organization, and interpersonal skills.
    • A history of fearless hands-on investigation and product use and a strong customer advocate mentality
    • Comfort with agile, swiftly changing, dynamic software development situations
    • Ability to learn new technologies quickly
    • Ability to establish and follow style and usage guidelines
    • Ability to drive, follow, and evangelize cross-team processes
    • Experience using enterprise-grade bug tracking systems, such as JIRA
    • Experience using content collaboration tools like Confluence and MindTouch.
    • Must understand content reuse and single sourcing.
    • Experience and commitment to capturing and maintaining institutional knowledge
    • A Bachelor's degree in a writing-intensive field, or significant work experience in startups or fast-paced enterprise technology development environments

      Nice to Have:

      • People management experience or leadership of a significant documentation team effort.
      • Knowledge of Salesforce configuration and administration.


        Model N - About Us:Model N (MODN: NYSE) manages over $500B of revenue for the world's most demanding growth companies. In the wake of digital disruption, there is a growing revenue execution crisis making it harder than ever for these companies to know and grow their True Top Line. It is a strategic imperative for life sciences and high tech companies to have a system of record designed to maximize revenue, avoid revenue leakage, and ensure compliance. Model N is that trusted system of record, with a comprehensive Revenue Execution suite ready for these industries.

        Model N is a pioneer and a leading provider of revenue management cloud solutions for the life science, technology, and manufacturing industries. Our solutions enable our customers to maximize revenue and reduce revenue compliance risk by transforming their revenue lifecycle from a series of tactical, disjointed operations into a strategic end-to-end process. Our customers use our application suites to manage mission-critical functions, such as pricing, contracting, incentives and rebates. Our solutions serve as the system of record for our customers' revenue management processes and provide a competitive advantage for them. Our application suites are built on a modern, cloud platform that is delivered as SaaS. Model N markets a family of Revenue Cloud application suites designed to meet the unique, strategic needs of these industries. Our Revenue Clouds are then further configured to meet the specific needs of our customers. Our Revenue Clouds serves as the system of record for, and automates the execution of, revenue processes such as quoting, pricing, contracting and incentive and rebate management. In addition, our Revenue Clouds provide analytical insights to define and optimize revenue strategies. Each of these Revenue Clouds consists of several applications, which can be purchased together or as separate standalone applications. Model N augments our Revenue Clouds with implementation, managed, strategic, and customer support services. Model N customers include Pfizer, J&J, Sanofi, BMS, Gilead, Abbott, Abbvie, Shire, Stryker, Intel, ST Micro, NXP, Broadcom, Qualcomm, and Philips.

        Model N's 800 employees are located in our HQ in San Mateo, California and in offices in Denver, Chicago, Princeton, NJ, Waltham, MA, Portland ME, Geneva, Hyderabad, and Ahmedabad. Our company culture is deeply committed to our core DARE (Dream, Align, Respect, Excel) values and we put people first as our strongest, most valuable asset. We work hard to foster an environment where employees feel a strong sense of teamwork, alignment to common goals and, most importantly, respect and appreciation for their contributions to the company's success.

Keywords: Model N, San Francisco , Principal Technical Documentation Writer, Advertising , San Mateo, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Advertising Jobs


Sr. Technical Writer
Description: Sr. Technical WriterJob DescriptionWork with engineers to write new docs and revise existing docs about internal engineering practices, tools, and technology, or about APIs and third-party developer tools. (more...)
Company: Expert Support
Location: San Bruno
Posted on: 07/16/2019

Marketing Strategist
Description: For people who would like to work for the growing startups, established in 2016, Face Hired, Inc. is an online recruiting, job hunting, and professional instant networking technology company, also called (more...)
Company: Wavely
Location: San Mateo
Posted on: 07/16/2019

Account Executive-Digital Advertising - Relocate to Phoenix
Description: Yelp was created to connect people with great local businesses. As an Inside Sales Representative ISR , you'll be working directly with these local businesses to help them achieve their goals through (more...)
Company: Yelp
Location: San Francisco
Posted on: 07/16/2019


B2B Regional Marketing Manager (Remote)
Description: DESCRIPTION br br Position at Logitech br br The Marketing Manager MM , Business to Business B2B , is responsible for developing and implementing the marketing strategy to support the company (more...)
Company: Logitech, Inc.
Location: Newark
Posted on: 07/16/2019

Digital Marketing Manager
Description: The Digital Marketing manager will be a key contributor to the marketing team, helping to drive reach, educate Mom about the benefits of the Willow Pump and encouraging her to purchase the pump that is (more...)
Company: Willow Pump
Location: Mountain View
Posted on: 07/16/2019

Director, Product Marketing
Description: We are looking for a Director of Product Marketing to join our growing product marketing team. As a core member of the product marketing team, you will help craft and execute strategies and content to (more...)
Company: Datastax
Location: Santa Clara
Posted on: 07/16/2019

Marketing Manager
Description: Native is looking to expand our team with hard-working individuals who believe in the potential of Native, have the vision to do beautiful things, and the determination to execute that vision. We are (more...)
Company: Native
Location: San Francisco
Posted on: 07/16/2019

Communications Assistant - PR - Entry Level
Description: ACCELERATED START DATE -Entry Level Marketing CommunicationsENTRY LEVEL MANAGEMENT BUSINESS DEVELOPMENTAre you looking for an ENTRY LEVEL MANAGEMENT career in business development, marketing or sales, (more...)
Company: Legion, Inc.
Location: San Francisco
Posted on: 07/16/2019

Media & Marketing
Description: We're a fast growing brand in San Francisco looking for a dynamic, hardworking professional to help expand enhance our marketing strategies. You'll be responsible for generating content on social media, (more...)
Company: Fiat Lux
Location: San Francisco
Posted on: 07/16/2019

Social Editor, Greatist
Description: ABOUT USHealthline.com is the fastest growing health information brand, the 2nd largest health site in the US per comScore and reaches over 150 million people a month globally. The business is high (more...)
Company: Healthline Media
Location: San Francisco
Posted on: 07/16/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds