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UX Writer / In - Product Writer

Company: Vitamin T
Location: San Francisco
Posted on: December 9, 2018

Job Description:

Description:

We're looking for an experienced, thoughtful writer to help drive the mission and principles of the Growth team: to build long-term relationships with the people who use Our Services. You'll craft copy for onboarding flows, in-product education, and much more. As part of a close-knit design team in our San Francisco office, you'll own the content strategy and in-product writing for tools that help people do amazing work and share it with the world.

This is a 40 hr/week, on-site assignment in San Francisco. Must submit writing samples or a portfolio with application, including examples of in-product writing like settings, menus, error messages, onboarding or sign-up flows, or product-generated emails.

Duties:



  • Craft everything from broad content strategy to concise button copy

  • Work within existing language systems, and know when and how to evolve them

  • Finesse your copy and adjust the tone so the right words fit the right situations

  • Work closely with a variety of cross-functional team members to iterate on copy

  • Give and get feedback from designers, researchers, product managers, and marketers

  • Partner with Design Research to understand our users and speak to their needs

  • Speak compellingly about writing-you love to explain writing decisions and best practices

  • Take ownership over ambiguous projects with many moving parts, and find clear copy solutions to complex problems

    Skills:



    • 5+ years of professional writing experience

    • At least 1 year of in-product writing experience (UI, notifications, error messages, tooltips, etc.)

    • Skills and desire to craft copy for a broad range of product surfaces

    • Quick, sharp insights that help mold copy into its best final form

    • Exceptional communication skills, in person and in writing

    • Passion for defining new processes and shaping user experiences

    • Experience in customer growth or user onboarding (a plus)

    • Experience with copy editing (a plus)

    • Experience in Marketing writing is helpful, but not necessary

      Keywords: Vitamin T, San Francisco , UX Writer / In - Product Writer, Advertising , San Francisco, California

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