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Trailblazer Content Editor

Company: Salesforce.com, Inc.
Location: San Francisco
Posted on: February 15, 2018

Job Description:

Category: Product Marketing

Location: US - California - San Francisco (HQ)
US - Remote

Post Date: 01/31/2018

Great content is engaging but not disruptive. Great content represents our values of trust, growth, innovation, equality, and fun.
Do you love to make great content? Do you want to empower our Salesforce customers through a fun, engaging, customer-focused learning experience?
We need a passionate, awesome Trailblazer Content Editor to curate content that is engaging, high quality, and ultimately empowering for our customers. You won't always have to write content yourself, but when you do, it will be great. Mostly, you'll spend your days working with writers and stakeholders, helping to shape the content and make sure it stays true to the spirit of Salesforce.

This is NOT a copy or line editor job. This is a challenging leadership role for someone who sees content as part of an awesome content experience. Someone who is an exceptional writer and editor, and is passionate about helping people learn.

RESPONSIBILITIES:

* Use your extensive writing and editing knowledge to shape content and work with writers to get the structure, voice, and tone right.
* Bring a deep understanding of our learners, and be able to put yourself in the mind of the learner to create incredible, fun, aspirational, relevant content
* When needed, train and coach writers from the ground up, working closely with writers, product managers, internal stakeholders, and external subject matter experts in the process
* Manage content development from start to finish, from the initial outline to the finished product, through rounds of edits and revisions
* Demonstrate excellent communication skills, leadership and judgment
* Be accountable to ensure deadlines are met
SKILLS:

* Innovative and creative writer and editor, unafraid to take risks
* Minimum 5 years professional writing and/or editing experience
* Ability to thrive in a rapidly changing environment on a fast-growing team
* Knows how to balance high standards for quality with the need to get to market fast
DESIRED SKILLS:

* Experience using, administering, or developing with Salesforce
* Experience leading or manager others
* Experience with Agile methodologies and principles
* Experience with education technology
* Experience with instructional design
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named Forbes 'World's Most Innovative Company' in 2017 and one of Forbes's 'World's Most Innovative Company' the previous five years in a row and one of Fortune's '100 Best Companies to Work For' nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for 'family') made up of our employees, customers, partners and communities, we are working to improve the state of the world.

*LI-Y

Keywords: Salesforce.com, Inc., San Francisco, Trailblazer Content Editor, Advertising, San Francisco, California

Click here to apply!

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