the smart solution for San Francisco jobs

Back Office Specialist - Email Team

Company: LendingClub
Location: San Francisco
Posted on: July 13, 2018

Job Description:

Lending Club (NYSE: LC) opened in 2007 with one simple mission: create a more efficient, transparent and customer-friendly alternative to the traditional banking system that offers creditworthy borrowers lower interest rates and investors better returns. Today, we're the world's largest online credit marketplace, and we're radically changing the way lending operates. We're proud of the recognition we've received, including being named a World Economic Forum Technology Pioneer, a CNBC Disruptor 50, and one of The World's 10 Most Innovative Companies in Finance by Fast Company. We're conveniently located in downtown San Francisco, California.

Job Description:

Lending Club is seeking a Back Office Specialist to join our Operations team. This individual will demonstrate a customer centric work-ethic, supporting and partnering with various Lending Club enterprise groups such as first and third party collections, Member Support, Treasury, Customer Advocacy, and Compliance. Our Back Office Operations team plays a key role in Lending Club's commitment to our customers by meeting servicing level expectations set to meet our high volume of daily tasks. Our management approach is metrics-driven; we utilize strong data, testing, and new technology to continually enhance our servicing capabilities. Our fast-paced, dynamic team environment supports servicing needs via e-mail in addition to processing tasks driven by our phone teams and enterprise partners. Ideal candidates will have experience in high volume processing environments that are highly regulated and centered around time sensitive tasks.

The primary responsibilities include:

  • Process borrower communications received via mail, fax, email

  • Review and reply to customer emails received by Payment Solutions

  • Partner with Member Support, Payment Solutions, Treasury, and Operations teams daily to complete back office transactions critical to mitigating risk.

    Key skill areas:

    • The ideal applicant will have a minimum of Bachelor's degree in finance, business administration or a related field

    • Applicants must possess strong systems skills; solid collection, processing, and analytical skills; effective oral and written communication skills

    • Self-motivated

    • Detail oriented

    • Proficient in Microsoft Office Suite preferred (required - Word and Excel

    • ZenDesk experience preferred

    • Timely and accurate follow through

    • Strong team player with a high level of professionalism and initiative

    • Exceptional listening and critical thinking skills

      This position is currently only available to active (internal) LendingClub employees.

      Keywords: LendingClub, San Francisco, Back Office Specialist - Email Team, Administration, Clerical, San Francisco, California

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category

Other Administration, Clerical Jobs

Program / Office Assistant
Description: Wake-Up Foundation is a non-profit agency, focusing on life skill and personal development services. We provide educational workshops, support groups, online courses and one-on-one personal coaching. (more...)
Company: Wake-Up Foundation
Location: Sacramento
Posted on: 07/22/2018

Peoplesoft Benefits Admin Functional Lead
Description: CherryRoad is looking for a PeopleSoft Benefits Administration Lead to join our Consulting Practice. The ideal candidate will have deep experience with PeopleSoft Benefits, exemplary history of helping (more...)
Company: CherryRoad Technologies Inc.
Location: Sacramento
Posted on: 07/22/2018

Medical Receptionist
Description: Bay Area Clinical Associates, P.C. BACA is a physician-owned and led organization offering evidence-based mental health services to youth and their families in the San Francisco Bay Area. BACA currently (more...)
Company: Bay Area Clinical Associates
Location: Oakland
Posted on: 07/22/2018

Start Working For Us TODAY!!!!!! Admin/ Customer Service FT/PT
Description: Hello, I am looking to build relationships with professionals like you and to share information about a rewarding career as a Home healthcare agent.
Company: Ameriplan
Location: North Highlands
Posted on: 07/22/2018

Box Office Lead / Swing Supervisor
Description: DEPARTMENT: Box Office-- POSITION: Box Office Lead/Swing Supervisor-- POSTING DATE: July 2018-- REPORTS TO: Ticket Services Director-- SALARY RANGE: DOE WORK SCHEDULE: Afternoon/Evenings and Weekends, (more...)
Company: Berkeley Repertory Theatre`
Location: Berkeley
Posted on: 07/22/2018

Office Services Coordinator
Description: Office Services Coordinator br br IT BEGAN WITH A FLIP-FLOP. br br But not just any flip-flop. A sandal that revolutionized the industry, bringing biomechanical support to a quintessential summer (more...)
Company: Vionic Group
Location: San Rafael
Posted on: 07/22/2018

Virtual Receptionist
Description: You'll be answering incoming calls from busy women who need to set up appointments for services at the nation's premier chain of blow dry bars. The client is looking for energetic,
Company: Mommy Jobs Online
Location: San Francisco
Posted on: 07/22/2018

Part Time Administrative Assistant
Description: Job DescriptionPosition: Part Time Administrative AssistantLocation: San Francisco, CA 94102Pay Rate: Depends On ExperienceDuration: 4 months THIS IS A 32 HOUR POSITION- Work week is somewhat flexible. (more...)
Company: APR Consulting
Location: San Francisco
Posted on: 07/22/2018

Data Entry Specialist - (Telecommute)
Description: Mommy Jobs Online is now recruiting Data Entry Specialists to work remotely. Job Overview: You must know how to copy and paste data demographic profile information into Excel spreadsheets. You must have (more...)
Company: Mommy Jobs Online
Location: San Leandro
Posted on: 07/22/2018

Admin Office
Description: Independent Reps - PT/FT National Health Plan company looking for bright, intelligent
Company: AmeriPlan
Location: San Mateo
Posted on: 07/22/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds