Dental Lab- Front Office

Company: Williams Dental Lab
Location: Gilroy
Posted on: February 26, 2026

Job Description:

Job Description Job Description Williams Dental Lab is a state-of-the-art dental lab located in Gilroy, California that prioritizes customer service. We are dedicated to growing our team with self-motivated individuals who are organized, detail oriented and able to learn and adapt to Williams Dental Lab protocols. We are looking for a Front Office team member. Requirements: Speak, read and understand English Located in commuting distance of Gilroy, California (no relocation is available) Have a positive and professional attitude Reliable and dependable Able to accept direction/correction on work related tasks Time management, and ability to prioritize work Ability to multi task Attention to detail Standard knowledge of Word, Excell and Outlook Ability to prioritize work tasks efficiently Computer experience Benefits For Full time Employees Health Insurance Dental Benefits Paid Time off includes Paid Sick Leave, Vacation and Holiday pay Profit Sharing Life Insurance Job Duties Provide exceptional customer service Answer multiple phone lines in a friendly and professional manner Preschedule cases as needed Prepping shipping boxes Cleaning case pans as cases are completed Restocking supplies daily as needed to meet shipping and receiving needs Ability to climb stairs and carry up to 15 pounds Keep work area clean and organized Receive cases daily from clients Disinfect and inventory all case items received Read and interpret the prescription provided by the doctor, verify the doctor and patient name Enter case into our lab tracking software, a case number is automatically generated Add the case number to each item received with the case Drop off case to appropriate department Upon case completion steam models and clean pans to prep for billing After case is invoiced wrap case for shipping Assist in maintaining digital files by scanning an uploading case documents to our lab tracking software. Monitor Photos email and print photos as needed for cases Generate Daily reports

Keywords: Williams Dental Lab, San Francisco , Dental Lab- Front Office, Administration, Clerical , Gilroy, California