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Implementation Consultant / Software Implementation / Project Manager (REMOTE HOME OFFICE)

Company: Backstop Solutions Group LLC
Location: San Francisco
Posted on: November 22, 2021

Job Description:

Job DescriptionJoin a team of passionate, self-motivated, talented, and creative people who are seeking to help the institutional investment industry make the most of their time. Backstop is a Chicago-based company that builds leading cloud-based productivity software solutions enabling institutional investors to better focus on their investment mandates by achieving greater business agility. Our institutional clients are investment consultants, pensions, private equity, hedge funds, endowments, foundations, and family offices. We take our customers and our services very seriously, but we also know how to enjoy the journey by being a great place to work.Our Professional Services team is looking for an industry-versed, client-oriented individual seeking a Software Implementation Consultant career path. In this position you would be managing the successful implementation of Backstop's enterprise software suite. Implementation Specialists share the best practices of the alternative investment industry, manage multiple projects, address complex client needs, transform/load/reconcile qualitative and quantitative information, and delight our clients. Our Implementation Consultants are non-technical and billable and are key knowledge and thought-leaders within Backstop. Core Responsibilities:Develop mastery of Backstop Solutions' implementation methodology.Oversee internal and client-side efforts to meet project timelines and overcome project hurdles.Manage multiple concurrent projects of varying sizes and complexity with minimal oversight.Become an expert in targeted client verticals in order to implement useful workflows with best practices.Demonstrate expertise of the Backstop Solutions product suite and train clients on usage.Configure software, transform/load/reconcile qualitative and quantitative information, and create reporting packages.Actively contribute to client satisfaction and position other service offerings.Achieve monthly & annual utilization targets for billable hours.Share knowledge and expertise with other Professional Service team members.Balance internal engagement with client expectations and project deliverables.Participate in the sales cycle when requested to gather requirements, formulate delivery approach and estimate effort.Experience and SkillsBachelor's degree and 3+ years of project management/consulting experienceVirtual and in-person training experienceProven ability to engage and delight clientsExcellent organization, time management, and communication skillsAbility to travel up to 20% (e.g. 1 out of 5 weeks)Additional & Nice to Have: Previous experience with a major systems integrator or enterprise software implementation experience is a plusPrevious experience in the financial services industry is a plusPrevious experience working in a professional services organization is a plusUnderstanding of the alternative investment industry (Hedge and Private Equity Funds)PMP (Project Management Professional ) designation or desire to attain a PMPJob BenefitsComprehensive pay and benefits package including medical, dental, vision, life & disabilityUnlimited vacation time401(k) company matchProfessional organization membershipsGame room, team events and quarterly company partiesWeekly games, beer and snacksCasual work environment, jeans encouraged (when not visiting clients)Work with smart, cool and dedicated folksThe chance to work for a growing service provider in the alternative financial industryWe are an equal opportunity workplace and an affirmative action employer that values diversity at all levels. All individuals, regardless of disability, veteran status, or personal characteristic, are encouraged to apply. Diversity and inclusion is both embraced and is a recognized business advantage. If you are an individual with a disability and you need an accommodation during the interview process, please reach out to your recruiter.

Keywords: Backstop Solutions Group LLC, San Francisco , Implementation Consultant / Software Implementation / Project Manager (REMOTE HOME OFFICE), Administration, Clerical , San Francisco, California

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