SVP, Sr. Retail Asset Manager- West Portfolio

Company: Citigroup Inc.
Location: San Francisco
Posted on: March 19, 2023

Job Description:

The NAM Retail branch network includes -670 branches as well as stand-alone ATM sites and other locations and has as annual expense budget of -$400MM over 3.8M square feet. -The West portfolio consists of 283 branches comprising 1.6MM square feet.The Retail Senior Asset Manager will report to the Head of NAM Retail Asset Management and will collaborate with the US Personal Banking and Wealth team to drive the strategy and execution of the retail branch network to lead the next generation of digital banking. -This role will be accountable for delivering world-class retail real estate and optimize costs that support the activities of the Global Personal Banking business. In addition, this role will be responsible for all p&l oversight related to the designated branch network, the overall management of the client relationship, and directing the operations according to strategies developed by senior management and the retail head.Responsibilities:

• Together with the Head of NAM Retail Asset Management and Function partners, manage the relationship with the US Personal Banking and Wealth leadership and Area Directors for the designated territory. -
• Full P&L responsibility for the NAM Retail West portfolio. Coordinate with functions and Finance to prepare and manage annual and multi-year budgets with focus on identifying Risks and Opportunities across all expense lines (rent, operating expense, energy, depreciation, overhead).
• Ensure compliance with Citigroup's CRS Operating policies and procedures, Health, and Environmental standards, and with all related local regulations. -
• Monitoring compliance with statutory national, regional, and local authority regulations in connection with the FM discipline. Verifying records and reports are maintained as required.
• Directly manage and mentor a team of assets managers covering the West retail portfolio.
• Apply in-depth knowledge of business, financial controls, operational functions, and technology to set the strategic direction for the retail portfolio. -
• Coordinate with other CLRS (Citi Location & Realty Services) functions: Design & Construction, Transactions, FM, Finance, Lease Administration & Business Evaluation to execute business approved strategies. -Demonstrate ownership and accountability for project timelines and deliverables. -Proactively address any impediments to agreed upon objectives. -
• Oversight and partnership with outsourced Facilities Management to assure our facilities are Safe, Productive, Appealing, and Cost-Effective ('SPACE') and all initiatives for retail are budgeted and executed according to business needs and brand guidelines. -Ensure FM's timely and coordinated response to operational and environmental risks (natural disasters, local emergencies, etc.). -
• Monitor building operations and approve expense requests, as appropriate. -
• Manage the sustainability strategy in support of Citi's Net Zero commitment and ensure the best practices for green building in construction projects in collaboration with Operations and Design & Construction teams.
• Employing continuous improvement techniques to work toward minimizing/eliminating health, safety and environmental risks to staff, clients, and contractors as well as to premises and assets.
• Oversight of monthly reporting of key metrics, updates, and items for management attention in partnership with Functions heads.
• Ensure adherence to Citi's compliance and control framework, which includes the following:--- - - -Standards of conduct for employees--- - - -Process oversight and measurement--- - - -Sufficient approval authority levels--- - - -Appropriate skills and training for personnel--- - - -Testing for compliance controls--- - - -Manage preparedness, tracking, and execution of Continuity of Business Plan--- - - -Provide talent assessment and a succession plan for the next 3-5 year -Job Skills/Qualifications:--- - - -Minimum of 10+ years of strategic real estate/property management/asset management experience, preferably in the financial services industry including some experience managing a retail portfolio.--- - - -Strong organizational and communication skills experience communicating with all levels of management and relating complex information clearly and succinctly.--- - - -Proven leadership skills and ability to collaborate with business clients, internal CRS partners, other Citi service providers, landlords, brokers, and other third-party service providers.--- - - -Strong analytical and problem-solving skills.--- - - -Track record of effectively managing operational risk and ensuring compliance with organization policy and procedures.--- - - -Solid understanding of accounting and finance, including GAAP.--- - - -Ability to drive results with sensitivity to meeting tight timelines and cost objectives.--- - - -Adaptable to dynamic corporate environment and a dynamic real estate market.--- - - -Ability to travel (sometimes last minute) to attend to issues in the portfolio.--- - - -Bachelor's degree required. Industry certification desired. ---- - - -Proficient in Excel, Power Point and SharePoint.Leadership Qualities:--- - - -Be a team player that leads by example via integrity, empathy, and work ethic. ---- - - -Take pride and ownership in what you do no matter who notices. ---- - - -Maintain an uncompromising high standard and continually enhance best practices. ---- - - -Prioritize tasks effectively and delegate appropriately. ---- - - -Continue learning and perfecting your craft. ---- - - -Deliver results timely and consistently.-------------------------------------------------Job Family Group: Corporate Services-------------------------------------------------Job Family:Facilities Management------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:San Francisco California United States------------------------------------------------------Primary Location Salary Range:$158,140.00 - $237,200.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the

Keywords: Citigroup Inc., San Francisco , SVP, Sr. Retail Asset Manager- West Portfolio, Accounting, Auditing , San Francisco, California