Senior Technical Operations Program Manager

Company: Spin Electric Scooters
Location: San Francisco
Posted on: February 25, 2021

Job Description:

Senior Technical Operations Program Manager About Spin Spin is a fast-growing micromobility company committed to a world with clean air, liveable cities, safe streets, and widespread access to convenient, affordable transportation. If you're searching for a top-tier career where you can make a difference and dynamically collaborate within a creative, lively environment-Spin welcomes you! We're passionate about transportation and technology. The work we accomplish fulfills a sense of meaning and purpose, which goes beyond the traditional dimensions of a workplace. Our products and initiatives directly influence people's lives, which is proven by our customers' feedback. Founded in 2017, and now a subsidiary of Ford Motor Company, we have worked together with cities, campuses, community groups, and businesses to expand internationally. Even as we expand, we maintain the close feeling of a small business, with "fireside chats" chats led by our company's founders, weekly OKR pop-up videos, music-infused presentations at our All Hands meetings, and more. During this time of working remotely, our creativity and shared goals have kept us united and bonded within our virtual community. We are a diverse team of artists, engineers, designers, urban planners, policymakers, marketers, and operators. We believe in inclusivity and build powerful alliances to fulfill our goals and move our mission forward. Above all, we at Spin are connected by our values and #BeOrange spirit, which represents unity, purpose, passion, and creativity. About the Role We are looking for outstanding Technical operations program managers to work across the matrix organization to bring the product from concept to a successful worldwide launch You will become part of a hands-on team that develops product quality and takes the program execution to the next level in micro-mobility space! The Team Our team consists of people that are dynamic, passionate about crafting new products and intuitive customer experiences. At the same time, obsess over performance and reliability of what we build. We challenge the status quo and strive towards finding the best way to tackle problems. We work in very small groups to keep processes and overhead low, so we have a lot of trust and accountability to perform the work required to build the best product for the customers Responsibilities

• Own and build program schedule that aligns with the roadmap planning and execute based on Product development process/phase gates
• Collaborate with product, engineering - Hardware/Software, finance, business and operations teams to translate business insights into decisions and actions
• Drive complex topics/issues and influence the teams on the tradeoffs and provide risk management, explore solutions for program roadblocks and resolve any constraints on the project
• Keep a tight communication on the program status both on the horizontal and vertical ladder
• Be the point of contact partnering with Asia Operations to establish a daily build plan, provide clear direction and guidance to meet the program and build objectives to vendors and CM partners
• Ability to travel internationally during development builds, beta and market launch if needed Qualifications
  • Solid track record in launching programs and prior experience in hardware operations, engineering program management or strong program management background
  • Ability to lead and bring the dispersed teams together across multiple time zones and geography in a global environment
  • Demonstrate phenomenal leadership with cross-functional collaborative approach working with partners from Engineering, Manufacturing, Quality, Marketing, Supply chain, Product management, Policy, Market Operations and other cross-functional partners
  • Ability to make things happen around you. Lead a project which has complexity, ambiguity and interdependencies in an organized and structured way
  • Strong Business approach and Metrics driven - comfortable defining and analyzing metrics to showcase the success of our products in the field
  • Experience in New Production Introduction, Manufacturing or working with International OEM is added bonus
  • Requires 8 years of experience with Bachelors or higher degree in Engineering or related field
  • Opportunity to join a fast-growing startup and help shape and establish the company's industry leadership
  • Unlimited PTO for salaried roles
  • Monthly cell phone bill stipend
  • Wellness perk for salaried roles Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law. Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm. Are you authorized to work in the US for any employer? --*
    -- Will you require employment sponsorship now or in the future? --*
    -- I understand that by submitting my application, Spin will process my data for the purpose of considering me for employment as set forth in Spin's Applicant Privacy Policy. --*
    Click here to view Spin's Privacy Policy Please select U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Spin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
    • Autism
    • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
    • Blind or low vision
    • Cancer
    • Cardiovascular or heart disease
    • Celiac disease
    • Cerebral palsy
    • Deaf or hard of hearing
    • Depression or anxiety
    • Diabetes
    • Epilepsy
    • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
    • Intellectual disability
    • Missing limbs or partially missing limbs
    • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
    • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Spin Electric Scooters, San Francisco , Senior Technical Operations Program Manager, Accounting, Auditing , San Francisco, California