Senior Product Manager, User Growth (Open to Remote
Company: New Relic
Location: San Francisco
Posted on: February 25, 2021
Senior Product Manager, User Growth (Open to Remote) At New
Relic, our goal is to instrument, measure, and improve the internet
to help our customers create more perfect software, experiences,
and businesses. We love crafting tools that uncover how
applications are performing across languages, cloud providers, and
frameworks. Our software helps customers answer their most
meaningful questions by empowering them to visualize, explore, and
understand how their applications work. We are looking for a Senior
Product Manager to join our fast growing Customer Adoption Platform
and specifically the User Growth team. You will be a core leader in
the team responsible for driving our user management product
strategy and roadmap with a strong customer and growth focus.
You'll play a pivotal role in ensuring engineers everywhere can
seamlessly access and use New Relic to create more perfect
software. Opportunity to work from a remote office may be available
depending on applicant location. What You'll Do
- Prioritize the roadmap taking a customer, market and
- Define and align on business goals and associated success
metrics driving feature development.
- Define use cases and feature requirements.
- Measure the success and iterate on releases.
- Be part of a diverse team, holding expertise in pricing &
packaging, subscription usage, identity and access management, user
onboarding, and user nurturing.
- Work closely with Product Marketing to enable our internal
partners in security, finance, sales, and support.
- Collaborate with UX design, analytics, and engineering to help
build amazing products. Your Qualifications Must-have:
- At least 2 years of experience in Product Management role with
a B2B SaaS product.
- High level of customer empathy and a passion for building
- Bachelor's degree in computer science, business or equivalent
- Strong background in product management practices, tools, and
- Senior-level written and verbal communication skills.
- Ability to analyze data and use it to prioritize and solve
- Ability to collaborate with senior leaders across business
units and functions using data in order to gain alignment on
groundbreaking corporate initiatives.
- Demonstrated ability to work through ambiguity to detailed
- Excellent leadership, partnership and collaboration skills.
- Demonstrated ability in IAM space in areas such as identity
management, provisioning, authentication, authorization,
certification/governance, and monitoring.
- Knowledge of application security and open identity standards
such as OAuth, SAML, OpenID Connect, and SCIM. Please note that
visa sponsorship is not available for this position. Our Office Our
office is in the center of downtown Portland, situated in a
thriving tech community in the Pacific Northwest. We enjoy easy
commute access and a plethora of good eats and great coffee. We
provide competitive compensation including equity and big-company
benefits (medical, dental, etc.)-all while maintaining the energy,
agility, and fun of a start-up. About Us New Relic (NYSE: NEWR) is
a cloud-based platform that gives developers, engineers,
operations, and management a clear view of what's happening in
today's complex software environments. So they can find and fix
problems faster, and deliver delightful experiences for their
customers. That's why the world's best engineering teams rely on
New Relic to visualize, analyze, and troubleshoot their software.
It's the simplest, most powerful cloud-based observability
platform, built to create more perfect software. All from one
place. Founded in 2008, we're a global company passionate about
building a culture where all employees feel a deep sense of
belonging, where every 'Relic' can bring their whole self to work
and feel supported and empowered to thrive. We're consistently
recognized as a distinguished employer and are committed to
building world-class products and an award-winning culture. For
more information, visit newrelic.com. Our Hiring Process New Relic
takes seriously our stewardship of the data of our thousands of
customers worldwide. In compliance with applicable law, all persons
hired will be required to verify identity and eligibility to work
and to complete employment eligibility verification. We will
consider qualified applicants with arrest and conviction records
based on individual circumstances and in accordance with applicable
law including, but not limited to, the San Francisco Fair Chance
Headhunters and recruitment agencies may not submit resumes/CVs
through this website or directly to managers. New Relic does not
accept unsolicited headhunter and agency resumes, and will not pay
fees to any third-party agency or company that does not have a
signed agreement with New Relic. New Relic is an equal opportunity
employer. We eagerly seek a diverse applicant pool and hire without
regard to race, color, gender identity, religion, national origin,
ancestry, citizenship, physical abilities (or disability), age,
sexual orientation, veteran status, or any other characteristic
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