Collections Associate
Company: Business Wire
Location: San Francisco
Posted on: February 25, 2021
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Job Description:
Business Wire, a Berkshire Hathaway company, is the global
market leader in press release distribution and regulatory
disclosure. We are on a mission to redefine how organizations
connect with their audiences - and that's just the beginning!
Organizations, big and small, depend on us to accurately publicize
market-moving news and multimedia, host online newsrooms and
investor relations websites, and generate social engagements that
continuously develop interactions with their target audience. About
the Role Reporting to the Collections Manager, the Collections
Associate will be a key contributor to Business Wire's AR
operations. The Collections Associate will manage collections
efforts for a portfolio of commercial customers which will include
some of Business Wire's high-profile clients. Collections
Associates are responsible for managing the collection and
resolution on customer account balances. This includes resolving
customer billing questions, responding to customer account
inquiries, proactively contacting customers and Business Wire sales
teams to address past-due balances, and recommending Business Wire
process improvements and methods to improve the customer experience
with the Business Wire invoice payment process. What You'll Do
Keywords: Business Wire, San Francisco , Collections Associate, Accounting, Auditing , San Francisco, California
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