Customer Service Coordinator
Company: FedEx Office
Location: Palo Alto
Posted on: January 26, 2012
Job Description:
AwardsFORTUNE 100 Best Companies to Work for in America
Black Enterprise Top 40 Best Companies for Diversity 2006 and 2007
PINK Magazine's Top Companies for Women, 2007Center Customer Service Coordinator
This team member is required to perform many functions within the center, including all functions performed by Customer Service Associate team members. Additionally, this team member will perform functions such as purchasing, scheduling, problem solving, setting up new customer accounts, preparing bank deposits, and directing team members in one or more major function areas, to include Express Services and Computer Services.
RESPONSIBILITIES:
This is a representative list of the general duties and is not intended to be all-inclusiveProvides customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
Takes customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates.Interested in this opportunity?
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Keywords: FedEx Office, San Francisco, Customer Service Coordinator, Hospitality, Palo Alto, California
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