Principal Experience Designer - Bank of America Experience Design
Company: Disability Solutions
Location: San Francisco
Posted on: May 5, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being. Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Bank of America's Experience Design (XD) team
creates world-class end-to-end digital experiences that are
intuitive, innovative, engaging and inclusive. We are a
multi-disciplinary design organization with expertise across
product design, user experience, conversational/AI design, creative
direction, ux research and user testing, design program management,
production design, content strategy, copywriting, and design
technology. The team is constantly defining, iterating, solving
problems, and working together to find ways all our digital
platforms can empower customers to reach their financial goals by
designing and delivering next-level experiences that provide ease,
convenience and safety while matching to individual needs and
preferences.Bank of America is looking for an Principal Experience
Designer that will be responsible for leading craft delivery for an
interdisciplinary product design team that delivers strategic and
tactical solutions in support of a large business critical
portfolio of work. A role model for the team to the highest
standards of quality, execution, and professionalism, delivering
on-time and on-budget. The role will partner with leaders, peers,
and stakeholders from across the organization to ensure roadmap
projects are delivered with a high bar of design and experience
quality, continuously improve our processes, and invest in
continuing to build our culture of inclusivity, high-energy
discourse, creativity, and accountability.As a Principal Experience
Designer you will:
- Lead the most complex XD initiatives, the design experience and
delivery of exceptional and elegant digital experiences from a
holistic, multidisciplinary perspective, from concept through
execution and implementation.
- Elevate and apply a comprehensive range of product design
capabilities across user experience and visual design to create
complete product and experience solutions.
- Serve as a craft expert, ambassador and role model, creating,
guiding and providing frameworks, jump-starts, and templates for
other XD and experience designers to emulate, extend and adapt.
Inspire others to drive the best-in-class experiences across
XD.
- Set the bar on strategic thought leadership, by driving
clarity, synthesizing, assessing, providing focus and helping to
narrow down the best design approach. Operate at scale by
connecting patterns across projects and lines of business.
- Forge influential partnerships with project stakeholders and
cross-functional teams, including product management and
engineering, extending your influence beyond immediate project
engagements.
- Collaborate with researchers, content strategists, designers,
and delivery managers to design develop and deliver advanced
experience design outputs and specifications across the discovery
and delivery design workflow with minimal oversight.
- Conceptualize and design digital experiences across web, mobile
web, and native apps (iOS and Android), utilizing evaluative
testing to refine and enhance the customer journey.
- Benchmark existing product and service experiences, apply
design expertise and heuristics and competitive insights to move
discussions forward.
- Actively participate in design critiques, mentor other
designers, and manage multiple complex projects to drive timely,
high-quality outcomes.
- Share craft inspiration and approaches in XD-wide forums and
across the Bank, taking the lead on establishing XD as a center for
excellence.
- Advocate for and implement design system patterns and better
practices, setting visions for innovative digital and technology
experiences with excellent visual, communication, and storytelling
skills.Required Skills:
- 10+ years of design experience in a role demonstrating mastery
in multidisciplinary product design, with a portfolio showcasing
your proven expertise.
- Proven ability to design multi-channel consumer-facing
applications, responsive web, and websites, including complex,
compliant and transactional systems.
- Expertise in user-centered design principles, development of
better practices, and rapid ideation processes like Lean UX, Design
Sprints, and Agile.
- Ability to anticipate questions, lead and facilitate
discussions, and provide clear next steps to other designers.
- Demonstrated success in collaborating with cross-functional
teams, drive to decisions and resolutions with senior stakeholders,
and to launch customer-facing digital products.
- Proficiency in working with design systems and adhering to
brand guidelines, leveraging quantitative and qualitative data to
inform and inspire design.
- Expert level in design tools such as InVision, Sketch, and
Figma.
- Exemplifies leadership in problem-solving with a strong work
ethic, showcasing reliability in issue resolution and time
management with a focus on results.
- Thrives in collaborative settings, builds and nurtures
relationships
- Inspires others through impactful leadership in design,
reflecting on work, and fostering excellence in others.
- Demonstrates a keen interest in learning new design and
technology skills, with excellent communication, listening, and
presentation skills.
- Adapts swiftly and positively to change, embodying curiosity,
resilience and flexibility.Desired Skills:
- Experience in financial services
- Experience in enhancing the clarity and impact of design
communications
- Extensive design system experienceShift:1st shift (United
States of America)Hours Per Week: 40
Keywords: Disability Solutions, San Francisco , Principal Experience Designer - Bank of America Experience Design, Other , San Francisco, California
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